Jobs at Bravo Hospitality Group

Manage front desk operations, handle guest interactions and complaints, train and schedule staff, oversee billing and inventory, maximize revenue opportunities, serve as manager on duty during nights/weekends/holidays, and coordinate with other departments to ensure guest satisfaction.

Manage front desk operations and guest interactions, resolve complaints, train and schedule staff, handle billing and inventories, maximize revenue, coordinate with housekeeping and other departments, and serve as manager on duty during nights, weekends, and holidays.

Manage front desk operations, staff scheduling, guest billing and relations, training, and weekend/holiday manager-on-duty responsibilities. Oversee lifeguards, inventory and gift shop revenue, resolve guest issues, coordinate with other departments, and ensure property standards and service procedures are followed.

Greet and assist guests, manage check-ins/check-outs using property management systems, resolve complaints, maintain knowledge of hotel services/rates, monitor front desk operations and communications, ensure guest satisfaction and security, and perform related administrative tasks.

Provide banquet service support including set up, service, and teardown of events; assist with buffet/coffee breaks; maintain stations and transport dirty dishes; follow banquet procedures and safety rules; work flexible schedules, lift up to 40 lbs, and maintain professional, guest-focused service.

Provide friendly, efficient front desk service: check guests in/out, handle reservations, resolve complaints, maintain guest relations and property knowledge, use PMS and office systems, follow hotel policies, and support a fast-paced team environment.