Teams at BlueCross BlueShield of Tennessee

Lead enterprise architecture and technical product ownership for Microsoft ecosystem (M365, Power Platform, Azure, Foundry). Define platforms, guardrails, and roadmaps to operationalize GenAI and LLM solutions, collaborate with engineering and business stakeholders, and ensure scalable, secure, production-ready AI capabilities aligned to enterprise strategy.

Design, develop, and support ServiceNow integrations and automations to replace legacy workflows. Build custom workflows with Flow Designer, develop and maintain web services/APIs and scripts, and ensure platform stability. Collaborate with stakeholders to scope solutions, provide senior application support and troubleshooting, participate in on-call rotation, and perform maintenance outside business hours.

Support members with intellectual and developmental disabilities by assessing physical, behavioral, functional, social, financial, employment, and independent-living needs. Conduct home visits, complete intake and assessments, develop person-centered plans, coordinate and authorize home and community-based services, monitor service delivery, and collaborate with members, families, and clinical teams. The role requires local travel throughout Rutherford County, strong communication and organization, independent work, and a valid driver’s license.