Jobs at Blink Health

Manage and maintain network infrastructure, provide architectural solutions, troubleshoot issues in a cloud environment, mentor staff, and ensure network security practices are followed.

Lead provider-facing partner ecosystem growth focused on interoperability integrations. Own full partnership lifecycle from prospecting and contracts to technical implementation, collaborate cross-functionally, evaluate vendors, translate integration requirements, and identify product-market opportunities to scale BlinkRx clinical and pharmacy workflows.

Build and own production-grade features and APIs for Blink's pharmacy products. Diagnose and fix performance/production issues, write tests, perform code reviews, develop React components, and design, build, and deploy AI/ML solutions for personalization, triage, fraud detection, and automation. Mentor engineers, champion responsible AI adoption, and collaborate cross-functionally to deliver high-quality customer experiences.

The Bilingual Customer Support Specialist will handle inbound calls to resolve issues, provide patient care, document calls, and improve patient experience while maintaining confidentiality.

The specialist processes pharmacy claims, manages rejections, ensures compliance, and works collaboratively with teams to support operations in patient care.

The Pharmacy Benefits/Insurance Claims Specialist processes pharmacy claims, triages rejected claims, maintains compliance with guidelines, and documents information following procedures while ensuring patient confidentiality.

Lead workforce strategy and build a scalable Workforce Management function for patient services operations. Drive forecasting, scheduling, capacity planning, intraday management, analytics, and operational excellence initiatives. Partner cross-functionally to deploy WFM tools, improve processes, and deliver measurable improvements in efficiency, scalability, and patient experience.

Lead evaluation and maturation of disaster recovery posture, define DR standards, design multi-region and active-active architectures, drive DR roadmap, implement testing (game days/chaos), produce runbooks, recommend platform/tooling, and advise engineering/security teams on resilience and compliance.

Lead and evolve SRE best practices, observability, and incident response. Design and automate cloud infrastructure, Kubernetes platforms, and IaC. Mentor engineers, drive large platform initiatives, reduce operational toil, and improve reliability, scalability, performance, and security across services.

The Senior Consultant will develop growth strategies for pharmaceutical clients, manage relationships, support business development, and contribute to internal projects for scaling the Growth team.

The Senior Accountant will manage operational and statutory accounting for the India subsidiary, ensure regulatory compliance, and support financial reporting in the US. Responsibilities include day-to-day accounting, payroll processing reviews, managing audits, and improving financial processes across geographies.

The Manager of BlinkRx Growth & Strategy will drive growth initiatives, manage P&L, and oversee cross-functional projects in healthcare technology.

Own employee relations for a large hourly operations workforce: conduct investigations, manage cases in HR Acuity, coach frontline managers, advise on discipline and terminations, surface trends, and partner with HRBPs and counsel to ensure legally compliant, consistent outcomes.

Provide day-to-day HR support for hourly pharmacy operations: coach frontline managers on employee relations and performance management, conduct investigations and exit interviews, coordinate leaves/onboarding/offboarding, support talent programs and change communications, and track engagement and turnover trends.

The role involves entering and validating pharmacy-related data, collaborating with teams, and engaging with patients and providers in a structured training program.

Design and implement testing strategies and automation solutions for complex product features, owning the automation roadmap and improving quality across teams.

The Manager of Network Strategy & Partner Operations will design, scale, and optimize BlinkRx's pharmacy network, leading partnerships and cross-functional initiatives while implementing automation and AI technologies.

Lead strategic development for internal platforms and tools, focusing on improving the pharmacy revenue cycle with a data-driven approach and cross-functional collaboration.

Process prescription intake, communicate with prescribers, patients, and insurers; assist with order fulfillment, shipping, and resolving open orders; document interactions; follow state and federal pharmacy regulations and collaborate with pharmacists and management.

Design and own end-to-end automation frameworks and roadmaps, build scalable test infrastructure for cloud-native and event-driven systems, implement functional/performance/security automation integrated into CI/CD, leverage AI-assisted tooling for intelligent test generation, self-healing automation, and autonomous QA workflows, and mentor SDETs to improve quality engineering practices.