Jobs at Blink Health

Manage full-cycle, high-volume recruitment for hourly pharmacy and patient services roles; build talent pipelines, source active and passive candidates, improve hiring metrics, ensure positive candidate experience, and collaborate with hiring managers to scale hiring processes.

Lead evaluation and maturation of disaster recovery posture, define DR standards, design multi-region and active-active architectures, drive DR roadmap, implement testing (game days/chaos), produce runbooks, recommend platform/tooling, and advise engineering/security teams on resilience and compliance.

The Senior Consultant will develop growth strategies for pharmaceutical clients, manage relationships, support business development, and contribute to internal projects for scaling the Growth team.

The Manager of BlinkRx Growth & Strategy will drive growth initiatives, manage P&L, and oversee cross-functional projects in healthcare technology.

Lead and evolve SRE best practices, observability, and incident response. Design and automate cloud infrastructure, Kubernetes platforms, and IaC. Mentor engineers, drive large platform initiatives, reduce operational toil, and improve reliability, scalability, performance, and security across services.

Own employee relations for a large hourly operations workforce: conduct investigations, manage cases in HR Acuity, coach frontline managers, advise on discipline and terminations, surface trends, and partner with HRBPs and counsel to ensure legally compliant, consistent outcomes.

Provide day-to-day HR support for hourly pharmacy operations: coach frontline managers on employee relations and performance management, conduct investigations and exit interviews, coordinate leaves/onboarding/offboarding, support talent programs and change communications, and track engagement and turnover trends.

Lead product design for BlinkRx products: define UX strategy, craft wireframes/prototypes, design interaction patterns and information architecture, lead design system efforts, run and synthesize user research, collaborate with product and engineering, and document UI specifications and design rationale to deliver intuitive, scalable experiences.

The Manager of Network Strategy & Partner Operations will design, scale, and optimize BlinkRx's pharmacy network, leading partnerships and cross-functional initiatives while implementing automation and AI technologies.

Design and implement testing strategies and automation solutions for complex product features, owning the automation roadmap and improving quality across teams.

Process prescription intake, communicate with prescribers, patients, and insurers; assist with order fulfillment, shipping, and resolving open orders; document interactions; follow state and federal pharmacy regulations and collaborate with pharmacists and management.

Design and own end-to-end automation frameworks and roadmaps, build scalable test infrastructure for cloud-native and event-driven systems, implement functional/performance/security automation integrated into CI/CD, leverage AI-assisted tooling for intelligent test generation, self-healing automation, and autonomous QA workflows, and mentor SDETs to improve quality engineering practices.

Design and own end-to-end automation roadmaps and frameworks for complex, cross-team features. Build functional, performance, resiliency, and security test automation integrated into CI/CD. Design scalable test infrastructure for cloud-native and event-driven systems, leverage AI-assisted tooling for test generation and self-healing automation, and mentor engineers to improve automation, observability, and release reliability.

Supervise pharmacy technicians and oversee prescription data entry and transfers. Ensure patient confidentiality and compliance with state and federal laws. Assist pharmacy manager with staffing, fielding calls from pharmacies, processing transfers end-to-end, and collaborate with regional management teams.

Lead strategy, design, and scaling of a national pharmacy fulfillment network. Own partner relationships, negotiate contracts, define performance frameworks, embed network needs across Product/Engineering/Finance, and drive AI-enabled automation and SLA governance to improve cost, service, scalability, and risk outcomes.

Lead and develop teams of Insurance Verification and Patient Outreach Specialists, manage workload and SLAs, drive hiring and onboarding, monitor quality and compliance, use data to improve operational efficiency, resolve escalations, and implement change management to optimize pharmacy operations and patient satisfaction.

Serve as primary contact for external pharmacy partners, manage shipping and billing escalations, investigate and report patient/pharmacy incidents, coordinate cross-functional resolutions, maintain shipping documentation, and improve logistics processes to meet operational targets.

Lead end-to-end, cross-functional client onboarding, product launch, and operational readiness efforts. Drive program governance, risk management, escalation resolution, and scalable process improvements to ensure reliable, timely launch and stabilization across PSO and partner teams.

The Growth & Lifecycle Marketing Manager will lead lifecycle marketing programs, optimize digital channels, and apply AI in strategy execution and measurement to drive patient engagement and business growth.

Lead and deliver large-scale, cross-functional technical programs from inception to delivery. Translate business strategy into engineering requirements and roadmaps, manage dependencies and risks, improve delivery predictability and processes, use data to measure progress, and mentor TPMs while ensuring alignment across product, engineering, and business stakeholders.