Jobs at Blank Street

Lead and deliver barista and shift lead training across Boston: onboard and accredit new hires, run group and in-store trainings, support new store openings and product launches, perform quality assessments, create actionable reports with Operations, and foster a learning culture while coaching for consistent product and hospitality standards.

The Head of Central Operations will build and manage operational standards, orchestrate changes across markets, and design systems architecture. The role demands operational expertise and leadership in high-growth environments, focusing on smart technology integration.

As Global Head of Central Operations, you'll design operational standards, manage change in initiatives, and create systems architecture while ensuring the growth and quality of the Blank Street experience.

Support construction buildouts from planning through closeout by tracking schedules, vendors, budgets, permits, procurement, and site punchlists; coordinate architects, GCs, and stakeholders, run meetings, conduct site visits, and maintain project documentation to ensure on-time store delivery.

Support and deliver new-hire and ongoing training across multiple markets, assess and report on product quality, track training compliance, lead orientations and certifications, assist with product launches, and foster a learning culture while traveling frequently to regional stores.

The People Operations Partner supports operations by driving a people-first culture, handling employee relations, coaching leaders, and facilitating hiring, development, and retention processes.

The HR Business Partner Senior Associate supports operations, enhancing team performance, managing employee relations, and driving hiring and development initiatives across multiple locations.

The Senior Product Designer will lead the design of consumer and internal applications, ensuring user-centered designs through research, collaboration, and strategic design decisions.

The Digital Designer will create presentations and materials, contribute to app and website design, and collaborate with teams to produce engaging visuals.