Jobs at Blanchard Machinery

Executive leader responsible for the Product Support division, including Parts, Service, Logistics, Field and Shop Service, and Product Support Sales. Owns P&L performance, strategic planning, operational excellence, customer experience, safety, talent development, OEM partnerships, and digital transformation. Leads profitability, service quality, inventory efficiency, technician productivity, customer retention, and proactive equipment-support initiatives across a complex, multi-location organization.

Processes and applies incoming accounts receivable payments from checks, credit cards, lockboxes, wires, and ACH transfers. Reconciles deposits, payment postings, unapplied cash, chargebacks, and customer accounts; researches discrepancies and unidentified payments; prepares account reconciliations; records journal entries; supports month-end close; and communicates with customers and internal finance teams regarding payment applications.

Inspects customer machine undercarriages, prepares repair recommendations and quotes, and supports sales growth for undercarriage services. The role conducts field inspections, creates detailed reports, schedules repairs, analyzes data using computerized tools, coordinates parts inventory forecasting, and collaborates with Product Support Sales Representatives. It requires statewide travel, outdoor work in varying conditions, adherence to safety standards, customer communication, and knowledge of heavy construction equipment maintenance.

Prepares recurring and ad hoc financial reports, supports budgeting and forecasting, develops dashboards and financial models, analyzes KPIs and performance trends, and recommends cost controls. The role validates data, supports month- and year-end close, maintains internal controls, conducts sensitivity analyses, improves reporting processes, and advises leaders on financial performance and planning.

Drives revenue by selling power generation solutions, developing new business, nurturing customer relationships, responding to inquiries, and supporting sales opportunities. Engages customers through phone, email, chat, portals, and text; identifies power needs; coordinates with outside sales, vendors, service, and operations teams; researches new projects; maintains CRM data; and supports outbound campaigns and lead acquisition.

Drives revenue by selling power-generation equipment, packages, and services. Nurtures existing customers, prospects for new business, responds to inquiries, manages CRM data, supports outbound campaigns, coordinates with outside sales and vendors, and develops tailored solutions for customer power needs. Communicates with customers across phone, email, text, chat, and portals while following up on bids and resolving issues.

Supports machine sales across South Carolina by developing Spanish-speaking customer relationships, generating qualified leads, facilitating bilingual communication, assisting with product and purchasing explanations, coordinating community outreach, maintaining CRM records, and supporting sales representatives throughout the customer lifecycle. The role requires regular regional travel, occasional overnight stays, customer relationship building, Spanish-language material review, and collaboration with Parts, Service, Rental, Sales, and Used departments.