Jobs at Blackhawk Network

Provides technical leadership for platforms and domains while remaining hands-on. Designs and delivers secure, scalable, resilient, observable distributed and event-driven systems; leads cross-team initiatives, architecture, roadmaps, technical standards, and production outcomes. Partners with security, privacy, compliance, product, and risk teams, evaluates emerging technologies and AI use cases, mentors engineers, and improves reliability, deployment, testing, and operational practices.

Leads offensive security assessments and penetration testing for fintech payment systems, authentication flows, APIs, and fraud defenses. Builds scalable attack simulations and custom tooling for carding, credential stuffing, account takeover, payment abuse, and business logic exploitation. Partners with fraud, product security, and risk teams on threat modeling and red teaming, documents remediation guidance, and mentors junior testers.

Lead application and cloud security for a fintech platform by embedding security into the SDLC, conducting threat modeling and architecture reviews, assessing vulnerabilities with SAST, DAST, SCA, and fuzzing, and securing AWS, containerized, and microservice environments. Partner with engineering, DevOps, and product teams to prioritize remediation, improve security maturity, and mentor junior engineers. Focus areas include payment fraud, carding attacks, transaction systems, authentication flows, and APIs.

Build and operate reliable production platforms through incident response, automation, observability, CI/CD improvements, and AI-driven tooling. Participate in 24/7 on-call support, troubleshoot major incidents, develop dashboards and alerts, define reliability metrics, automate operational workflows, and create self-healing capabilities. The role provides exposure to AWS, Kubernetes, distributed systems, SRE practices, infrastructure as code, and intelligent operations.

Manages and grows key partner accounts in Indonesia by executing strategic sales plans, increasing physical and digital product revenue, expanding distribution, launching new content, and achieving profitability targets. Builds trusted relationships with distribution partners, identifies business opportunities, resolves issues, manages account teams and OKRs, and ensures customer satisfaction. Candidates should have experience using AI tools to improve processes or deliver measurable results, and must pass a background check.

Leads APAC customer experience and support operations, resolving escalations, monitoring SLAs and KPIs, analyzing customer feedback, and driving process, technology, training, and knowledge-base improvements. The role coordinates with internal teams, vendors, and suppliers; supports multichannel contact centers; presents performance updates; manages implementation workstreams; contributes to quality assurance; and identifies customer and user experience enhancements.

Build and operate scalable Rewards and Redeem Platform applications across Java backend services, Angular frontends, AWS cloud infrastructure, APIs, and legacy modernization efforts. Responsibilities include architecture, implementation, testing, deployment, observability, production support, CI/CD improvements, AI-assisted development, technical collaboration, and mentoring. The role requires ownership of secure, resilient distributed systems and continuous improvement of engineering practices and developer experience.