Jobs at Bitpanda

Support group consolidation and IFRS accounting activities, including month-end, quarter-end, and year-end close processes. Perform intercompany reconciliations, assist with financial statement disclosures and technical notes, prepare audit documentation, and respond to routine external audit queries. The role also involves improving consolidation templates and reporting workflows within a fast-paced fintech environment.

Perform risk-based control testing, continuous monitoring, issue remediation, risk and control assessments, and control documentation across business, operational, product, and finance processes. Partner with cross-functional stakeholders while maintaining second-line independence, validating evidence and action plans, conducting root cause analysis, and ensuring audit-ready records and effective controls.

Support QA engineers by testing features, designing and executing test cases, documenting and tracking bugs, collaborating with developers and BAs, and participating in sprint planning to improve product quality.

Supports relationships with financial institution partners by managing KYB requests, banking documentation, compliance questionnaires, bank account openings, account access administration, and related deadlines. The role collaborates with internal teams and external banking partners, ensures regulatory documentation is accurate and complete, and contributes to process improvements and meeting financial obligations.

Own the execution and continuous improvement of customer-facing crypto product features, including trading, staking, and on-chain transactions. Lead discovery, define requirements, design user flows, establish tracking and success metrics, and manage cross-functional delivery with Engineering, Design, Compliance, and Legal. The role requires strong ownership, data-driven decision-making, UX judgment, and experience building regulated crypto, trading, or fintech products across Europe.

Lead Bitpanda’s global data protection strategy as Group Data Protection Officer. Own the enterprise data protection management system, liaise with European, UK, and UAE supervisory authorities, advise executives and product and engineering teams on privacy, AI, and blockchain initiatives, oversee controls and remediation, manage complex DSARs, data breach response, processing agreements, international transfers, and company-wide privacy training.

Lead Bitpanda Group’s global data protection strategy as Group Data Protection Officer. Design and manage the enterprise privacy framework, liaise with European, UK, and UAE supervisory authorities, advise executives and product and engineering teams on GDPR, blockchain, and AI initiatives, oversee control testing and remediation, manage complex data requests and breaches, negotiate data processing agreements and international transfers, and deliver privacy training.

Lead Growth Analytics by defining company-wide measurement standards for CAC, payback, LTV, cohorts, and incrementality. Manage forecasting, performance reviews, experimentation quality, and decision-grade commercial analysis. Build and mentor an analytics team while partnering with Finance, Data, Product, and channel leaders to automate reporting and workflows and guide customer acquisition, retention, and investment decisions.

Leads Bitpanda’s Growth Analytics function by defining measurement standards for CAC, LTV, payback, cohorts, and incrementality. Oversees forecasting, performance reviews, experimentation quality, source-of-truth reporting, and automated data workflows. Builds and mentors analytics engineers and senior analysts while partnering with Finance, Data, Product, and channel leaders to guide customer acquisition, retention, and commercial investment decisions.

Develop and lead Bitpanda’s German brand voice across DACH markets. Create integrated 360° campaigns, video scripts, OOH, landing pages, performance ads, and editorial copy. Translate complex financial and crypto concepts into clear, engaging, compliant messaging. Collaborate with designers, art directors, and 3D artists while using AI tools and LLMs to accelerate ideation, test messaging, and optimize workflows.

Provide fast, friendly customer support through live chat and tickets. Resolve everyday user issues, maintain clear communication, meet response-time and satisfaction goals, and share feedback to improve the customer journey. The role requires shift flexibility, including evenings and weekends, and offers an entry point into fintech, investing, and cryptocurrency for candidates early in their careers.

Provide strategic administrative and operational support to C-suite leadership. Manage complex calendars, expense reporting, international travel, stakeholder communications, cross-departmental meetings, all-hands sessions, executive presentations, and strategic documents. Maintain confidentiality, coordinate with the EA team, and support executive workflows in a fast-paced environment. The role requires full-time onsite work in Vienna and fluency in both German and English.

Design and govern Atlassian Cloud architecture at enterprise scale, build advanced automations and integrations, create dashboards and reports, consult cross-functional stakeholders, and mentor junior engineers to enforce best practices and prevent system bloat.

Own securities and commodities product flows, including trading interfaces, margin touchpoints, and execution steps. Create product specifications, process flows, and user stories while partnering with Engineering, Design, UX, Data, and Business Operations. Simplify complex financial workflows into transparent retail investing experiences, maintain delivery velocity, and analyze adoption and performance metrics to optimize user journeys.

Bitpanda is inviting open applications for potential roles. The company emphasizes a flexible work model, competitive compensation, career growth, mental health support, and a commitment to diversity.

Design end-to-end trading and investment interfaces for securities, commodities, and RWAs across web and mobile. Translate complex financial mechanics into accessible journeys, lead user research and A/B testing, improve funnel KPIs, contribute to scalable design systems, and partner closely with Product, Engineering, Risk, and Compliance to deliver compliant, high-quality UX.

Design end-to-end trading and investment interfaces for equities, derivatives, commodities, and RWAs across web and mobile. Translate complex financial mechanics into accessible journeys, run user research and A/B tests to improve KPIs, contribute to scalable design systems, and collaborate with Product, Engineering, Risk, and Legal to deliver compliant features.

Provide world-class phone support to DACH users, resolve inquiries via phone, occasional tickets and chat, surface user feedback, collaborate with teams to improve processes and boost NPS, and meet team targets.

Lead day-to-day treasury operations across fiat and crypto, managing liquidity, FX and ALM risk. Oversee cash operations, real-time settlements, regulatory reporting (ALCO, ILAAP, ICARA), and crypto risk incidents. Mentor a team of treasury professionals and bridge traditional banking frameworks with 24/7 digital asset liquidity.