Jobs at Bitpanda

Lead product strategy and roadmap for Bitpanda Vision Wallet. Build and iterate a best-in-class non-custodial wallet experience, translate Web3 concepts into simple UX, define requirements and success metrics, and partner cross-functionally with engineering, design, legal, compliance, risk, operations and marketing.

Six-month partnerships internship supporting sports sponsorship activations, campaign and event coordination, partner research, and preparation of presentations and marketing materials. Track deliverables, help improve brand communications across channels, and learn cross-functional marketing and partnership workflows in an international, hybrid environment.

Design and develop high-impact web applications for a B2C trading platform, ensuring performance, reliability, and security while mentoring other engineers.

Provide high-quality, primarily phone-based customer support for Italian market; handle tickets and live chat occasionally; collaborate with managers and other teams to meet targets; gather user feedback to inform product improvements; identify process improvements and contribute to CSAT/NPS growth. Must work shifts including evenings and weekends.

Support Treasury operations by executing ALM reconciliations, producing and automating ALM reports, monitoring crypto asset-liability positions, and contributing to market and liquidity risk frameworks. Collaborate cross-functionally to optimize ALM product setup and provide data-driven insights using large datasets and analytical tools.

Lead product marketing for the Customer Experience domain, building PMM foundations, owning GTM for launches, driving engagement and retention, defining messaging architecture, running research and measurement, and partnering cross-functionally with Compliance, Risk, Legal and Operations to translate product and regulatory requirements into clear customer communications.

Develop and own SEO content strategy to grow organic traffic and conversions. Launch and manage cross-functional SEO projects, collaborate with product/design/copy teams, manage external agencies, and deliver competitive insights to build trust and authority in the financial sector.

Lead AML/CFT and sanctions compliance for German operations: deputise for the AMLO, manage regulatory reporting and audits, design and test AML controls, oversee high-risk customer reviews, transaction monitoring, sanctions escalations, and drive automation and remediation.

Provide high-quality, phone-based customer support for the French market, resolve inquiries via phone, tickets and live chat, surface user feedback to product teams, collaborate with internal teams to improve support processes and drive CSAT/NPS.

As a Senior Product Designer, you will create user-centric websites, collaborate with teams, mentor peers, and drive impactful design solutions.

As a Senior Product Designer, you will design user-centric websites for customer engagement and collaborate with various stakeholders to optimize user experiences and conversions.

As a Senior Software Engineer on the Payments Infrastructure team, you will design scalable services in Java, manage database interactions, and mentor junior developers while optimizing payment modules.

Design and develop cloud-based messaging systems, manage Kafka deployments, ensure robust backup processes, and promote engineering excellence.

Perform risk-based control testing and continuous monitoring across business, product, finance, and operations; manage findings and remediation; maintain GRC records; partner with stakeholders while preserving second-line independence.

Provide world-class phone support to DACH users, resolve inquiries via phone, occasional tickets and chat, surface user feedback, collaborate with teams to improve processes and boost NPS, and meet team targets.

Design and maintain core data models and dbt pipelines, ensure data quality, collaborate with product/finance/operations to build analytics datasets, enable organisation-wide reporting and dashboards.

Support and test Anti-Financial Crime (AFC) controls, identify and map compliance gaps, track remediations, collaborate with Product/Engineering/Operations, and monitor regulatory developments to strengthen AFC program effectiveness.

Establish and support an internal audit function for the DACH region, transition outsourced audits in-house, develop audit strategy, run audit initiatives with cross-functional teams, collaborate with first/second line defence to identify risks, and provide audit insights to product development to improve security and compliance.

Conduct pre-execution transaction monitoring to prevent financial crime and system abuse. Assess suspicious fiat and crypto activity, analyze blockchain data, provide customer support via email and live chat, collaborate on escalations, and support reporting on emerging fraud trends and operational improvements.

Lead Workday configuration, integrations, reporting, testing, support and training for the People team. Build and maintain Workday automations and satellite app integrations, document processes, and enable stakeholders to maximize Workday functionality.