Jobs at BitMEX

Build and maintain analytics infrastructure: implement and version-control tracking (Segment, Mixpanel, GA4), manage Terraform for integrations, monitor data quality, document schemas, and configure mobile/web attribution and deep-linking to ensure accurate, actionable analytics.

Own and maintain the analytics stack: implement tracking from user interaction to Mixpanel/GA4/AppsFlyer via Segment, manage infrastructure with Terraform, audit pipelines and schemas, translate business needs into tracking, and configure troubleshooting for mobile/web attribution, deep-linking, and postbacks.

Support sales and affiliate efforts across CEE/Balkan markets by preparing tailored sales materials, maintaining CRM records, analyzing sales performance, coordinating marketing logistics, conducting outreach to affiliates and clients, and assisting with webinars, events, and ad-hoc projects to improve sales flow.

Design, develop, and deliver high-performance, low-latency trading system components. Implement features, fix bugs, tune performance, and collaborate with product and quant teams. Mentor colleagues and drive engineering best practices.

Build and maintain BitMEX's React-based web frontend and supporting APIs for a real-time trading terminal. Design and implement features, fix bugs, optimize performance and security for low-latency data flows, integrate with backend Engine teams, evaluate stack components, participate in reviews, mentor junior engineers, and contribute to architectural decisions.

Manage and grow BitMEX's social media channels, plan and execute campaigns, create content, monitor community engagement, coordinate with design and marketing, and report KPIs.

Plan, execute, and optimize multi-channel CRM and growth campaigns; run A/B tests using SQL and BI tools; analyze KPI-driven results; design incentive programs; monitor deliverability and user behavior; manage budgets and partner with Product, Data, and Design to improve user lifecycle and conversion.

Provide customer support for BitMEX users during European hours across Zendesk and community channels (Trollbox, Discord, Telegram, Reddit). Triage and escalate issues, perform document checks, assist internal teams, update FAQs, monitor community for emerging issues, and seek continuous service improvements. May require occasional weekend work.

Design and iterate the BitMEX trading platform's UX/UI: conduct user research and competitive analysis, create wireframes, visual designs, flows and storyboards, collaborate with product and engineering, and present design solutions across the organisation.

Own and maintain analytics instrumentation and data pipelines using Segment, ensuring reliable event tracking to Mixpanel, GA4 and AppsFlyer. Use Terraform for version-controlled analytics infrastructure, monitor and audit data quality, maintain schema documentation, translate business needs into tracking, and configure mobile/web attribution and deep-linking.

As a Social Media Manager, you'll develop, manage, and grow the brand's social media channels, align with marketing campaigns, and report on engagement metrics.

Design and implement real-time web applications, focusing on frontend components, API integration, performance optimization, and mentoring junior engineers.

Design and implement real-time web applications using React, while optimizing performance and integrating backend services for a trading platform.

The Sales Manager is responsible for acquiring new retail traders and increasing trading volume on the BitMEX platform through engagement, partnerships, and market optimization.