Jobs at BitGo

Lead end-to-end product design for institutional fintech experiences, from problem framing and research through prototyping, usability testing, high-fidelity UI, and launch. Design intuitive interfaces for complex, data-heavy workflows, collaborate with product and engineering teams, facilitate critiques and workshops, and contribute to BitGo’s design system. The role requires strong UX, visual design, communication, user advocacy, and product-thinking skills.

Reviews account openings, conducts CDD, ECDD, and periodic KYC/KYB reviews, and ensures compliance with AML/KYC requirements for BitGo’s Singapore-regulated entity. The role supports APAC onboarding from Bangalore, manages customer communications, coordinates with internal teams, escalates compliance issues, and identifies process improvements to reduce risk. It also involves participating in AML/CFT training and completing assigned operational tasks.

Provides high-volume operational support for crypto and banking transactions, including withdrawal verification, reconciliations, account management, client onboarding, KYC/AML reviews, compliance support, and audit-ready recordkeeping. Troubleshoots client issues, maintains operational systems, coordinates part-time staff, reviews work, trains colleagues, and manages escalations. The role is full-time, on-site in Frankfurt, with evening and Sunday shifts.

Lead BitGo’s Ecosystem engineering team, driving integrations for new blockchains and supporting institutional clients. Responsibilities include setting technical and product vision, coaching and hiring engineers, owning quality, delivery, availability, and performance, leading engineering initiatives, prioritizing roadmaps, and managing stakeholder collaboration across global teams. The role requires hands-on technical involvement, blockchain knowledge or interest, and onsite work in Bangalore.

Lead BitGo Singapore’s transaction monitoring and blockchain investigations function. Review and disposition alerts, investigate complex on-chain activity, tune monitoring rules, validate models, improve automation, and develop policies and procedures aligned with Singapore MAS requirements. Support suspicious transaction reporting, regulatory examinations, audits, law enforcement requests, and broader APAC compliance initiatives while serving as the regional subject matter expert.

Manage high-value institutional customer relationships across APAC, serving as a strategic advisor and driving product adoption, renewals, expansions, and retention. Develop success plans, monitor customer health and usage data, conduct business reviews, guide onboarding, identify risks, and translate client feedback into product improvements. Collaborate with Sales, Engineering, Product, Support, and Solutions Engineering teams to deliver customer outcomes.

Manage high-value institutional clients across APAC, helping them adopt and optimize BitGo’s digital asset products. Responsibilities include developing success plans, conducting business reviews, monitoring customer health, driving renewals and expansion, supporting onboarding, translating feedback into product improvements, and collaborating with Sales, Product, Engineering, and Support teams.

Conduct sourcing, outreach, screening, interview coordination, candidate communication, and offer support across G&A and other business functions. Partner with hiring managers to develop sourcing strategies, maintain accurate candidate records in Greenhouse, build pipelines, and deliver an organized candidate experience across multiple concurrent searches.

Leads BitGo’s internal audit function, including SOX and ICFR compliance, SOC 1 and SOC 2 examinations, risk-based audit planning, co-sourced audit providers, external auditor relationships, remediation efforts, and reporting to the Board, Audit Committees, and senior management. The role requires extensive internal audit experience in regulated financial services, strong executive communication, and expertise in digital asset or trust banking controls.

Develop go-to-market strategies for fast-moving crypto and AI products, identify initial users, define messaging, build demand through SEO and social media, engage communities, analyze adoption metrics, and optimize or discontinue campaigns based on performance. The role partners closely with product and engineering teams and independently creates landing pages, copy, experiments, and analytics workflows.

Build and scale resilient backend APIs, libraries, and services for digital asset financial products. Own features from design through deployment and customer integration, document functionality, collaborate across engineering teams, and mentor peers through code reviews and best practices. The role requires backend development expertise, database and API design experience, microservices knowledge, testing, on-call participation, and coordination with global stakeholders.

Build and release secure, high-performance mobile applications for digital asset users across iOS and Android. Own features from design through post-launch monitoring, integrate RESTful APIs, manage offline state and caching, implement comprehensive testing, and debug complex issues. The role requires deep experience with React Native, iOS, or Android development and collaboration in a fast-paced, onsite Toronto environment.

Build scalable backend APIs, libraries, and services for BitGo’s mobile retail user experience. Own features from design through deployment, collaborate with product and engineering teams, optimize performance, fix bugs, document APIs, and contribute to testing and code reviews. The role also includes mentoring engineers and working with TypeScript, Node.js, Express, PostgreSQL, MongoDB, microservices, and RESTful APIs in a cryptocurrency and blockchain environment.

Build and maintain scalable data pipelines, data platforms, reporting infrastructure, reconciliation systems, and self-service analytics tools. Develop customer-facing and internal applications, integrate internal and external data sources, optimize near-real-time processing, ensure data quality and auditability, and evaluate emerging technologies. Collaborate with engineering, product, analytics, security, and data science teams while participating in on-call support.

Leads a small infrastructure engineering team while remaining hands-on with DevOps and SRE work. Responsibilities include developing engineers, delivering infrastructure initiatives, operating Kubernetes and cloud systems, managing incidents and on-call rotations, shaping the infrastructure roadmap, improving reliability and automation, optimizing costs, and collaborating with engineering, security, and product teams. The role also owns reliability KPIs, documentation, hiring participation, and technical delivery across critical production systems.

Leads a small infrastructure engineering team while remaining hands-on with DevOps and SRE work. Responsibilities include operating and securing Kubernetes environments, managing AWS infrastructure, automation, incident response, on-call leadership, infrastructure roadmap planning, reliability KPIs, cloud cost optimization, and cross-functional collaboration. The role also includes coaching engineers, hiring, performance management, documentation, and delivering infrastructure initiatives.

Designs and maintains scalable data pipelines, data platforms, reporting infrastructure, reconciliation systems, and self-service tools. Develops customer-facing and internal applications, integrates external data, improves data quality and auditability, and optimizes near-real-time processing. The role requires collaboration with engineering, analytics, product, data science, and security teams, along with participation in on-call support and technology evaluation.

Lead and develop a small infrastructure engineering team while remaining approximately 60% hands-on. Responsibilities include operating and scaling Kubernetes-based production systems, delivering infrastructure initiatives, participating in incident response and on-call rotations, shaping infrastructure roadmaps, improving reliability and uptime, optimizing cloud costs, and collaborating with engineering, security, and product teams. The role also involves hiring, mentoring, documentation, automation, Infrastructure as Code, and accountability for service reliability KPIs.

Build and maintain scalable data pipelines, data platforms, reporting infrastructure, reconciliation systems, and customer-facing applications. Integrate internal and external data sources, optimize near-real-time processing, ensure data quality and auditability, and develop self-service tools for data consumers. The role also involves researching technologies, supporting blockchain reporting, collaborating across engineering and product teams, and participating in on-call rotations.

Leads and develops a small infrastructure engineering team while remaining hands-on with DevOps, SRE, Kubernetes, cloud infrastructure, automation, incident response, and roadmap execution. The role owns reliability, resiliency, uptime, cost optimization, infrastructure initiatives, team delivery, hiring, documentation, and cross-functional collaboration. It requires extensive AWS, Terraform, Linux, networking, CI/CD, database, observability, and production operations experience, with full-time onsite work in Toronto or New York City.