Jobs at BitGo

Provide white-glove technical support to institutional clients via phone, email, and chat; triage and resolve issues or escalate appropriately; maintain communication until resolution; develop playbooks; participate in on-call rotation and work defined AMER shift onsite in Bangalore.

Lead technical pre- and post-sales engagements across APAC: deliver demos, workshops, solution architecture, implementation guidance, and executive presentations. Manage client relationships, translate business requirements to product and sales teams, collaborate with product and engineering, and craft technical proposals and RFIs/RFPs.

The Product Marketing Manager will drive go-to-market strategies for BitGo's platform, handling messaging, sales enablement, and product launches across different product lines.

The Product Marketing Manager will lead the go-to-market strategy for BitGo's Prime and OTC business, focusing on messaging, sales enablement, and product partnerships to drive growth and adoption among institutional clients.

The Product Marketing Manager will lead BitGo's go-to-market strategies for Prime and OTC trading, define messaging and positioning, and collaborate with teams to drive adoption and revenue.

The Associate will support client relationships, manage live deal preparations, conduct market research, and collaborate on service developments in the crypto ecosystem.

The Product Marketing Manager will drive go-to-market strategy, manage product launches, create sales collateral, and enhance marketing initiatives for BitGo's diverse product offerings in the digital asset space.

The Product Marketing Manager will develop go-to-market strategies, lead product launches, create sales materials, and collaborate with various teams to drive product awareness and adoption.

Lead go-to-market efforts for BitGo's Prime and OTC business, crafting messaging, strategies, and sales materials while partnering with Product, Sales, and Trading teams.

Design, build, and automate metrics, dashboards, and experiments to generate product and growth insights. Collaborate with engineering and product teams to improve data pipelines, report KPIs at scale, leverage AI to build workflows, and communicate results to technical and non-technical stakeholders.

Lead drafting, negotiation and execution of complex commercial and corporate transactions across Europe; advise senior leadership on legal risks and deal structures; manage outside counsel; collaborate with finance, product and operations; monitor UK/EU regulatory developments and streamline deal processes and playbooks.

Lead APAC legal and regulatory strategy, advise regional leadership on commercial transactions and expansions, manage compliance and government relations, oversee disputes and employment matters, and recruit and develop a distributed regional legal team across multijurisdictional regulatory environments.

The Senior Customer Success Manager will act as a strategic partner for fintech clients, guiding them in onboarding, integrating, and maximizing the use of BitGo's digital asset solutions, while ensuring customer satisfaction and engagement through strong relationship management.

The Onboarding Associate will perform due diligence checks, ensure compliance with AML/KYC requirements, improve onboarding processes, and manage customer service throughout the onboarding experience.

The Financial Operations Manager will oversee finance operations, financial reporting, liquidity management, regulatory compliance, and process improvements, ensuring operational excellence and supporting leadership decisions.

Manage and grow client relationships across EMEA, drive revenue opportunities, improve adoption and implementation of BitGo solutions, develop KPIs and success plans, apply data to identify trends and scale Customer Success operations, lead projects end-to-end, and improve internal and external customer experiences.

Lead technical demos, workshops, and solution architecture across pre- and post-sales. Manage client relationships, translate business requirements into technical solutions, advocate client needs to product and engineering, and deliver API-based implementation guidance and technical proposals.

The Managing Director, Head of EU Sales will lead BitGo's sales strategy, expanding revenue and institutional relationships across the EU, while managing a high-performing sales team.

Own full sales lifecycle for fintech and payments institutional clients: prospecting, closing, onboarding, and expansion. Manage high-value pipeline, lead complex consultative sales, act as primary relationship owner, and collaborate cross-functionally to structure and close deals while meeting revenue targets in a fast-paced environment.

The Senior Accountant will manage key accounting functions, ensure accurate financial records, support month-end close, and improve accounting systems. Requires strong technical accounting knowledge and experience in a fast-paced environment.