Teams at BitGo

Provide white-glove technical support to institutional clients via phone, email, and chat; triage and resolve issues or escalate appropriately; maintain communication until resolution; develop playbooks; participate in on-call rotation and work defined AMER shift onsite in Bangalore.

Lead technical pre- and post-sales engagements across APAC: deliver demos, workshops, solution architecture, implementation guidance, and executive presentations. Manage client relationships, translate business requirements to product and sales teams, collaborate with product and engineering, and craft technical proposals and RFIs/RFPs.

The Product Marketing Manager will drive go-to-market strategies for BitGo's platform, handling messaging, sales enablement, and product launches across different product lines.