Jobs at BIS Safety Software

Owns BIS Safety Software’s end-to-end video production, including planning, shooting, editing, podcast production, tutorials, product videos, campaign content, webinars, and client-site footage. The role determines video priorities, manages shoots and freelancers, uses AI tools to increase output, maintains production quality and cadence, and organizes project files. This is an in-person position in Sherwood Park, Alberta, with occasional travel for client and event shoots.

Design intuitive web and mobile software experiences from research and problem definition through prototyping, iteration, and developer handoff. Responsibilities include user research, wireframes, user flows, prototypes, production-ready designs, stakeholder presentations, and design-system development. The designer will collaborate with product, development, and QA teams, improve complex workflows, manage design work independently, and explore AI tools to enhance research and design processes.

Reviews and tests online courses before launch, manages course setup and catalogue accuracy, oversees partner course submissions, troubleshoots course issues, maintains documentation, and communicates with internal teams and external partners. The role also improves quality-control workflows, supports AI-assisted course development, identifies automation opportunities, and maintains policies and procedures for course operations.

Own and build the lifecycle marketing program across SaaS and course businesses. Responsibilities include designing email audiences and journeys, managing HubSpot lifecycle stages and workflows, maintaining CRM data quality, ensuring CASL and CAN-SPAM compliance, building attribution and reporting, automating lead routing, and coordinating cross-functional integrations and system emails.

Lead onboarding and implementation projects for mid-market and enterprise clients using BIS Safety Software. Configure client environments, support data migration, deliver tailored training, manage timelines and milestones, provide implementation support, and build stakeholder relationships. The role also drives client adoption, partners with internal teams to resolve challenges, and improves onboarding processes and educational resources.

Perform manual testing for features, releases, bug fixes, and regression cycles. Create test plans, cases, scenarios, and documentation; identify, reproduce, document, and track defects; manage test data; and collaborate with developers and QA teammates. Contribute to automation testing, improve testing coverage and processes, and use emerging technologies such as AI to improve QA workflows.