Jobs at BioIVT

Develop and manage strategic customer accounts, drive sales growth, build executive relationships, negotiate contracts, develop account plans, forecast demand, and close new business. Lead and mentor Key Account Managers while partnering with Operations, Finance, Contracts, and Client Services to deliver customer solutions, resolve issues, and achieve sales and margin goals. The role requires strong strategic selling, communication, negotiation, and relationship-management skills, with travel up to 75% of the time.

Oversee the accounts payable and accounts receivable departments, including invoice processing, payments, collections, customer credits, dispute resolution, reporting, KPI tracking, audits, and compliance. Supervise, train, and evaluate staff; maintain financial procedures and controls; prepare AP and AR aging reports for senior management; and support process and system improvements.

Drive regional sales growth for complex life science products and services by achieving quarterly targets, developing customer relationships, prospecting, negotiating business arrangements, preparing proposals, conducting technical presentations, and managing key accounts. The role requires maintaining product expertise, tracking customer interactions, providing market feedback, coordinating with international business development teams, and traveling up to 50% annually.

Develop and manage strategic life science customer accounts, build trusted relationships, identify growth opportunities, and drive sales from prospecting through deal closure. Prepare proposals, negotiate business arrangements, present tailored solutions, achieve sales and margin goals, maintain technical product knowledge, gather market feedback, and coordinate with internal sales teams. The role requires extensive travel and collaboration with pharmaceutical, biotechnology, and diagnostics customers.

Leads BioIVT’s global Client Services organization across customer support, quoting, order processing, and key account services. Sets global strategy, service standards, KPIs, workforce plans, escalation processes, and continuous improvement initiatives. Oversees technology optimization, automation, compliance, customer satisfaction, and operational efficiency. Builds and develops globally distributed teams, partners with Sales and Operations, manages executive escalations, and strengthens long-term client relationships.

Sources biospecimens and other products from suppliers, manages supplier and stakeholder relationships, resolves sourcing and procurement escalations, monitors inventory, supports order fulfillment, and negotiates pricing and availability. The role also trains team members, maintains supplier records, supports quality approval processes, reports performance metrics, and contributes to process improvements and departmental projects.

Designs, implements, monitors, and maintains cybersecurity infrastructure and programs. Responsibilities include managing firewalls, endpoint protection, SIEM, vulnerability management, IAM, cloud security, and incident response; conducting security assessments and audits; hardening systems; maintaining policies and compliance; and collaborating with infrastructure, networking, and business teams to improve security posture.

Manages strategic customer accounts, builds executive relationships, develops account growth plans, drives sales and contract negotiations, forecasts demand, resolves customer issues, and closes new business. The role partners with internal teams to deliver tailored solutions, achieve customer satisfaction, and generate profitable revenue growth across assigned accounts. Extensive travel and leadership within the North American Sales Leadership Team are required.

Develop and manage strategic life sciences customer accounts, build trusted relationships, identify growth opportunities, present tailored solutions, negotiate complex business arrangements, and drive sales from prospecting through closure. The role includes account planning, pipeline development, customer presentations, market feedback, CRM documentation, and collaboration with regional sales teams. Travel of at least 75%, including overnight travel, is required.