Jobs at BioCatch

Develops new business and revenue across DACH banking and financial-services accounts. Owns strategic account plans, complex enterprise sales, pipeline forecasting, deal closure, customer and partner relationships, and executive-level engagement. Collaborates with business development, sales engineering, account management, and leadership teams to drive adoption, customer success, and revenue growth. Represents the company at relevant events and supports go-to-market initiatives. Frequent domestic and infrequent international travel is required.

Manage post-sales relationships with strategic customers, drive adoption and business outcomes, coordinate technology delivery projects, oversee customer issues and escalations, facilitate customer meetings and Quarterly Business Reviews, communicate customer needs internally, and track customer status and KPIs. The role supports financial institutions across North America and partners with technical, threat analysis, data science, product, and engineering teams.

Analyze emerging fraud threats, design and optimize real-time detection rules, identify behavioral and transactional risk patterns, and advise financial institution customers on fraud prevention. The role involves threat research, control optimization, reporting, knowledge transfer, customer engagement, and communicating technical findings to executive and operational audiences.

Manage post-sales relationships with a portfolio of customers, primarily financial institutions, to drive adoption and business outcomes from BioCatch’s behavioral biometric solution. Responsibilities include strategic consulting, project coordination, risk and escalation management, customer presentations, quarterly business reviews, roadmap feedback, stakeholder communication, team coaching, statements of work, and identifying expansion opportunities with account managers.

Customer-facing Threat Analyst supporting financial institutions with fraud detection, prevention strategy, behavioral biometrics, and advanced analytics. Responsibilities include advising customers, deploying fraud rules, measuring detection performance, researching emerging threats, delivering reporting and insights, educating prospects, supporting sales, and collaborating with Data Science and product teams. The role requires presenting to varied audiences, building customer relationships, and traveling across Australia and New Zealand for customer meetings and workshops.

Drive enterprise sales growth across North American banking, credit card, and financial services accounts. Develop strategic account and business development plans, build customer and partner relationships, close complex multi-million-dollar technology deals, and engage C-level stakeholders. Represent the company at industry events, collaborate with commercial and leadership teams, manage pipeline forecasting and reporting, and apply MEDDPICC methodology. The role focuses on cybersecurity, fraud prevention, authentication, and SaaS or cloud solutions, with 50% domestic and international travel.

Manage strategic post-sales relationships with major financial institutions across Latin America. Serve as the primary customer contact, lead escalations and project coordination, oversee delivery plans and milestones, conduct executive business reviews, gather product feedback, and identify expansion opportunities with account managers. Translate technical requirements for business stakeholders, coordinate internal support and delivery teams, manage customer risks and incidents, and drive successful adoption of BioCatch’s behavioral biometrics solution.

Develop core backend services that process high volumes of real-time traffic under strict latency and SLA requirements. The role involves solving complex production problems, understanding system-wide architecture, and building scalable solutions. Candidates will collaborate with an innovative backend team and work with cloud architectures, microservices, CI/CD pipelines, and Dockerized environments.

Research and investigate global fraud trends using BioCatch data and external sources. Produce data-driven insights, visualizations, written thought leadership, dashboards, and presentations. Build repositories and automate analysis workflows while applying fraud expertise and AI tools to validate findings and support sales and marketing.

Serve as a domain expert advising sales and customer teams on fraud and financial crime, engage senior customers, drive thought leadership, identify and evaluate use cases, influence product roadmap, and represent BioCatch at events and the Client Innovation Board to deliver measurable value.

Serve as a domain expert advising sales and customer teams on fraud and financial crime, engage senior customers, drive thought leadership and use-case innovation, evaluate feasibility with product, and represent BioCatch at industry events and advisory boards.

Serve as a domain expert advisor to sales and customer success, solving complex fraud and financial crime challenges. Engage senior customers, build business cases, influence product roadmaps, produce thought leadership, represent BioCatch at events, and contribute market and threat insights to internal teams.

Manage and grow BioCatch accounts in India within Banking and Financial Services. Drive full sales cycle from prospecting to close, execute strategic account plans, cultivate executive-level relationships, collaborate with APAC commercial teams, and manage forecasting, pipeline, and customer satisfaction.

The Data Scientist analyzes data, develops models for fraud detection, and collaborates with teams to create end-to-end solutions and enhance analytics reporting.

Support sales by conducting technical discovery, delivering customized demos and POCs, designing solutions with customers, responding to RFIs/RFPs, coordinating internal teams, answering security questionnaires, and acting as a trusted advisor on fraud/AML and financial crime prevention.

The Sales Account Director is responsible for driving sales revenues, developing strategic partnerships, managing account plans, and coordinating technical solutions to close deals within the banking sector.

Design, build, and maintain scalable production cloud infrastructure (Azure/GCP/AWS). Troubleshoot and harden platform stability, implement large-scale infrastructure projects, optimize cloud costs, and collaborate with R&D to improve availability, monitoring, and operational tooling.

Drive technical wins for enterprise financial institutions by scoping solutions, leading discovery (MEDDPICC), tailoring demos, building business cases, owning RFI/RFPs and POCs, and coordinating product/engineering to validate feasibility for fraud and financial crime prevention.

Own the mobile SDK product lifecycle from ideation to deployment and post-launch tracking. Collaborate with engineering, solutions, and PM to prioritize features, gather customer and market insights, run agile ceremonies, and support go-to-market activities including documentation and training.

Post-sales Engagement Manager for top-tier customers driving adoption of BioCatch behavioral biometrics. Serve as single point of contact, manage project delivery, escalations, executive reviews, stakeholder alignment, KPIs, and identify expansion opportunities with Sales and Product teams.