Jobs at BioCatch

The Technical Account Manager will ensure enterprise customers maximize their use of behavioral biometrics technology, managing technical relationships and guiding best practices for fraud prevention.

The Sales Account Manager will develop business from new accounts, manage strategic partnerships, collaborate with leadership, and enhance BioCatch's brand in Germany while exceeding sales objectives.

Own and grow BioCatch accounts in the Philippines (primarily banking/financial services). Build strategic account plans, prospect and close new business, upsell and cross-sell, collaborate with APAC commercial teams, manage pipeline/forecasting, represent BioCatch at events, and drive customer satisfaction and technology adoption.

The Technical Knowledge Manager will design and maintain documentation systems, work with engineers to extract knowledge, define AI-augmented workflows, and enhance internal knowledge management for the company.

The Threat Analyst consults with clients to optimize fraud detection strategies, utilizing data analytics and behavioral insights to combat digital fraud.

Manage and track subscription renewals, maintain renewal data in Salesforce, analyze churn and usage, support forecasting and revenue recognition, identify upsell opportunities, audit data accuracy, improve renewal processes, and prepare executive reporting to maximize retention and recurring revenue.

Research and investigate global fraud trends using BioCatch data and external sources. Produce data-driven insights, visualizations, written thought leadership, dashboards, and presentations. Build repositories and automate analysis workflows while applying fraud expertise and AI tools to validate findings and support sales and marketing.

Customer-facing threat analyst who performs advanced analytics, advises financial customers on fraud detection strategy, deploys rules for acute attacks, supports data science research, delivers reporting and insights, and drives product and sales enablement across LATAM.

The Director of Global Advisory will provide expertise in fraud and financial crime, engage with customers, drive solutions, develop content for thought leadership, and represent BioCatch at events, while collaborating with sales and product teams.

Manage and grow BioCatch accounts in India within Banking and Financial Services. Drive full sales cycle from prospecting to close, execute strategic account plans, cultivate executive-level relationships, collaborate with APAC commercial teams, and manage forecasting, pipeline, and customer satisfaction.

Support sales by conducting technical discovery, delivering customized demos and POCs, designing solutions with customers, responding to RFIs/RFPs, coordinating internal teams, answering security questionnaires, and acting as a trusted advisor on fraud/AML and financial crime prevention.

Design, build, and maintain scalable production cloud infrastructure (Azure/GCP/AWS). Troubleshoot and harden platform stability, implement large-scale infrastructure projects, optimize cloud costs, and collaborate with R&D to improve availability, monitoring, and operational tooling.

The Solutions Engineer will lead the technical onboarding and implementation of BioCatch solutions for financial institutions, manage projects, and collaborate with cross-functional teams to deliver value.

The Software Engineer will develop and enhance web and mobile SDKs, ensuring robustness and security while collaborating with cross-functional teams for high-quality deliverables.

Perform full incident response lifecycle (triage, containment, eradication, recovery); conduct forensic investigations across Windows, Mac, and Linux; tune SIEM rules and dashboards; develop and maintain SOAR playbooks and automation; monitor and mitigate cloud-native threats across Azure, AWS, and GCP.

The Solutions Engineer will onboard and implement BioCatch solutions for financial institutions, manage projects, troubleshoot issues, and collaborate with internal teams to enhance customer experience.

The Strategic Fraud Intelligence Analyst will analyze fraud patterns, support sales, create compelling narratives, and develop data visualizations to enhance customer engagement.

The Tier 1 Support Engineer monitors systems, resolves technical issues, communicates with customers, and collaborates with technical teams to enhance service and product efficiency.

The Data Scientist analyzes data, develops models for fraud detection, and collaborates with teams to create end-to-end solutions and enhance analytics reporting.

The Sales Account Director is responsible for driving sales revenues, developing strategic partnerships, managing account plans, and coordinating technical solutions to close deals within the banking sector.