Teams at BioCatch

Manage post-sales relationships with a portfolio of customers, primarily financial institutions, to drive adoption and business outcomes from BioCatch’s behavioral biometric solution. Responsibilities include strategic consulting, project coordination, risk and escalation management, customer presentations, quarterly business reviews, roadmap feedback, stakeholder communication, team coaching, statements of work, and identifying expansion opportunities with account managers.

Customer-facing Threat Analyst supporting financial institutions with fraud detection, prevention strategy, behavioral biometrics, and advanced analytics. Responsibilities include advising customers, deploying fraud rules, measuring detection performance, researching emerging threats, delivering reporting and insights, educating prospects, supporting sales, and collaborating with Data Science and product teams. The role requires presenting to varied audiences, building customer relationships, and traveling across Australia and New Zealand for customer meetings and workshops.

Drive enterprise sales growth across North American banking, credit card, and financial services accounts. Develop strategic account and business development plans, build customer and partner relationships, close complex multi-million-dollar technology deals, and engage C-level stakeholders. Represent the company at industry events, collaborate with commercial and leadership teams, manage pipeline forecasting and reporting, and apply MEDDPICC methodology. The role focuses on cybersecurity, fraud prevention, authentication, and SaaS or cloud solutions, with 50% domestic and international travel.