Teams at Billtrust

Manage IT services including desktop support, endpoint management, and user computing, with a focus on automation and AI integration. Lead a team, oversee operational metrics, and ensure compliance while enhancing employee tech experiences.

Own commercial lifecycle of multiple Payments products from discovery through launch, adoption, and ongoing support. Define and prioritize product requirements, partner with engineering on delivery, lead go-to-market and messaging, integrate AI capabilities, engage customers for feedback and adoption, monitor KPIs and financial outcomes, run annual planning, and mentor other product managers. Travel quarterly for customer meetings and events.

Lead Billtrust's Applied Intelligence product strategy, build and scale AI product teams, define governance and evaluation standards, translate frontier AI into production-grade AR solutions, and represent the company externally to drive commercial impact and customer co-creation.