Who We Are
Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.
We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.
Our Values
Customers
We relentlessly increase value for customer and do the right thing for them.
Action
We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.
Team Spirit
We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.
Innovation
We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.
Excellence
We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.
About the Role
The Manager, Solutions Consulting - Payments is a critical role responsible for leading a high-performing team of Payment Sales Executives who drive organic payments revenue growth across the existing Billtrust customer base and support new logo sales efforts alongside the sales team. You will leverage AI tools and co-worker agents to analyze pipeline activity, sharpen coaching, and streamline team operations, focusing your expertise on developing people, shaping go-to-market strategy, and building the cross-functional relationships that move payments deals forward.
This role makes payments a center of expertise within the go-to-market organization. You will partner closely with the VP of Solutions Consulting, sales leadership, payment operations, payment strategy, marketing, and payments product to scale payment processing (ACH and Credit Card Merchant Services/Merchant Acquiring), while defining how your team shows up in deal cycles and how AI makes every seller more effective.
What You’ll Do
Team Leadership & Performance
- Lead, coach, and develop a high-performing team of Payment Sales Executives, tailoring development to the demands of the business and each person’s professional goals, and maintain a recruiting pipeline to meet future business demand.
- Define and manage team metrics and goals, using AI-powered dashboards and co-worker agents to track activity reporting and progress against revenue goals and to surface coaching opportunities.
- Evaluate team members regularly through direct observation, peer feedback, sales feedback, and performance management, and manage day-to-day activities such as resource scheduling conflicts, expense review and approval, and PTO requests.
- Other duties as assigned.
Go-to-Market Strategy & Partnership
- Partner with sales leadership, payment strategy, marketing, and payments product to define go-to-market strategy for payments revenue growth, using AI tools to inform positioning and prioritization.
- Serve as the primary liaison between the sales organization and payment strategy, marketing, and payments product, prioritizing and communicating new feature requests and roadmap vision.
Market Expertise & Enablement
- Maintain up-to-date market expertise in B2B payments, Interchange, and Card Brands, using AI tools to track market shifts and continuously evolve competitive positioning.
- Enable Payment Sales Executives to continuously evolve talk tracks and objection handling, using AI to build, test, and refine sales content.
- Partner with sales enablement and sales leadership on training curriculum for Credit Card and ACH processing as needed.
Process Improvement & Operational Excellence
- Identify opportunities for internal process improvement and create change for the Payment Sales Executive team, including AI-enabled workflows for ROI and credit card statement analysis.
- Ensure proper alignment of resources and effective utilization of skill sets within the assigned region, team, or portfolio, and define the team’s involvement in deal cycles.
What You’ll Bring
Required Skills:
- 5+ years of experience leading sales or pre-sales teams, with a demonstrated ability to lead projects to completion.
- 7+ years of demonstrated success selling and/or supporting B2B payments, Merchant Services, and/or Accounts Receivable (AR) solutions, with in-depth knowledge of B2B payments, Interchange, and Card Brands, including ACH and Credit Card Merchant Services/Merchant Acquiring.
- Direct sales or pre-sales experience in payments, with mastery of the sales process, the ability to create and contribute to it, and a track record as a trusted advisor to sales leadership and sales teams.
- Ability to build, comprehend, and present ROI analysis and credit card statement analyses to businesses of all sizes, and to communicate and demonstrate the value of complex SaaS-based payments solutions.
- Exceptional communication, presentation, and influencing skills with executive presence; comfortable presenting to external groups and prospects in person and through webinars.
- Advanced problem-solving and analytical skills to align solutions to business problems; an organized, entrepreneurial self-starter with a results-driven attitude who thrives in a fast-paced, dynamic environment and is willing to travel (approximately 20%).
- Track record driving AI adoption and continuous improvement across a team or function, using feedback gathered from all levels and impacted departments.
Preferred Skills:
- Experience with the Billtrust solutions suite and/or A/R software solutions.
- Experience managing a payments or pre-sales/sales organization.
- Hands-on experience using AI tools to improve team productivity, such as call coaching, pipeline analysis, or competitive research.
- Experience building enablement content, such as talk tracks and objection handling, that helps new sellers ramp quickly.
What You’ll Get
At Billtrust, we believe your total rewards should reflect the impact you make. Our benefits package includes comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work options, and meaningful investment in your professional development. We’re building something special and we want you to feel supported while doing it.
At Billtrust, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we’d still love to hear from you. You may just be the right candidate for this or other roles.
We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Skills Required
- 5+ years of experience leading sales or pre-sales teams
- 7+ years of success selling or supporting B2B payments, Merchant Services, and/or Accounts Receivable solutions
- In-depth knowledge of B2B payments, Interchange, Card Brands, ACH, and Credit Card Merchant Services/Merchant Acquiring
- Direct sales or pre-sales experience in payments
- Mastery of the sales process and ability to advise sales leadership and teams
- Ability to build, understand, and present ROI and credit card statement analyses
- Ability to communicate and demonstrate the value of complex SaaS-based payments solutions
- Exceptional communication, presentation, influencing, and executive presence skills
- Advanced problem-solving and analytical skills
- Organized, entrepreneurial, results-driven approach in a fast-paced environment
- Willingness to travel approximately 20%
- Track record driving AI adoption and continuous improvement across a team or function
- Experience with the Billtrust solutions suite and/or accounts receivable software solutions
- Experience managing a payments or pre-sales/sales organization
- Hands-on experience using AI tools for call coaching, pipeline analysis, or competitive research
- Experience building enablement content, including talk tracks and objection handling
Billtrust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Billtrust and has not been reviewed or approved by Billtrust.
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Leave & Time Off Breadth — Open/unlimited PTO, company recharge days, paid holidays, volunteer time, parental leave, and a tenure-based sabbatical create broad flexibility for time away. Many roles are fully remote with flexible schedules, supporting actual time-off access.
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Healthcare Strength — Comprehensive medical coverage is emphasized, with low-cost or fully covered employee premiums alongside dental, vision, life, and disability insurance. Wellness programs, fitness stipends, and onsite gym access further bolster health support.
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Strong & Reliable Incentives — Performance bonuses are described as regularly achieved, with uncapped earning potential in some functions. Incentive structures complement base pay and are cited as rewarding for strong performers.
Billtrust Insights
What We Do
Billtrust makes it easier for B2B companies to get paid. We’ve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40+ industries and we lead with double digit market share in many of the industries we serve. We provide automated order-to-cash solutions that meet diverse buyer requirements and speed cash application through tailored invoice delivery, secure multi-channel payment enablement and intelligent matching and payment posting. Our unparalleled expertise in AR informs everything that we do. No one is better positioned to understand and solve for the needs of every individual AR department. We innovate by pushing automation into new areas like our supplier-driven payments network, automated invoice delivery into AP portals and our automated credit application process. We drive results by helping our customers increase electronic adoption of invoices and payments and widening technology bottlenecks. Amazing customer experiences are possible with our connected solutions. We give our customers the power to conduct business unencumbered by manual interactions. For more information, visit us at billtrust.com.
Why Work With Us
We value innovation, accountability, work-life balance, and strong culture driven by the quality and the diversity of the people we hire. Our culture is driven by our values: Customers, Action, Team Spirit, Innovation, and Excellence.
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