Jobs at Biller Genie

The Marketing Project Manager will oversee the commercialization process, ensuring timely delivery of partner-facing content and managing cross-functional teams. Responsibilities include preparing materials for meetings, supporting the commercialization strategy, and maintaining organized content libraries.

Lead and develop the Customer Success team, manage post-sale customer lifecycle, drive retention and expansion, and advocate for customers internally.

As an Implementation Manager, you will onboard and guide new subscribers for 90 days, ensuring they achieve their accounts receivable goals using Biller Genie's platform.

Lead the architectural design and development of the Salesforce environment and enterprise applications, ensuring scalability and high performance across systems.

The People Operations Coordinator supports day-to-day HR operations, including onboarding, record maintenance, benefits administration, and recruitment coordination. They ensure compliance and improve HR processes for employee experience.

The Subscriber Success Specialist engages with subscribers through various communication methods, providing training, support, and upselling services to improve customer satisfaction and reduce churn.

Handle customer inquiries via calls and chats, assess needs, triage issues, communicate with support teams, maintain documentation, and follow up for satisfaction.