Teams at Biller Genie

The Subscriber Success Specialist engages with subscribers through various communication methods, providing training, support, and upselling services to improve customer satisfaction and reduce churn.

Handle customer inquiries via calls and chats, assess needs, triage issues, communicate with support teams, maintain documentation, and follow up for satisfaction.

As a Senior Product Manager, you will lead product vision and strategy for AI-native products, managing teams to deliver intuitive user experiences and drive execution aligned with company goals.