Jobs at Bikky

Supports customers with data onboarding, analysis, and adoption of Bikky’s insights. Updates DBT models, performs customer retention analyses, collaborates with product and engineering teams, and communicates analytical findings. The role combines SQL, statistical analysis, business judgment, and customer-facing communication, with opportunities to grow into product development, data engineering, or data science.

Serve as Bikky’s first dedicated Product Manager, partnering with the CTO, customers, engineers, designers, analysts, and commercial teams. Drive product decisions, research and launch new products, refine existing data products based on customer needs, manage product communications and operations, and support go-to-market adoption. Establish scalable product practices while prioritizing high-impact opportunities and maximizing customer value.

As a Senior Product Designer at Bikky, you will shape product experience, lead design initiatives for analytics and data tools, and collaborate across teams to create user-centric designs.

Lead and own the full marketing function at a Series B B2B SaaS serving restaurants: build product marketing, brand and thought leadership, scale demand gen, grow and mentor the marketing team, partner across product and sales, and drive measurable outcomes like doubling MQLs and opportunities.

As a Software Engineer at Bikky, you'll enhance our technical systems, focusing on data visualization, AI analytics, and infrastructure while collaborating with a tight-knit team.

The Director of Customer Success will lead a team to enhance customer experience for restaurant brands through data-driven insights, building processes and scalability as the company grows.