Teams at Bigblue

As a Product Specialist, you'll assist merchants by resolving operational issues, gathering user feedback, and ensuring smooth product launches, while collaborating with teams to enhance the customer experience.

As a Technical Product Manager, you will troubleshoot issues, capture user feedback, support product launches, analyze product usage, and collaborate across teams to enhance the product experience.

Serve as the merchant-facing technical bridge: investigate and resolve merchant issues, capture and prioritize user feedback, troubleshoot with engineers, support product launches with documentation and training, analyze product usage for growth opportunities, and collaborate with internal teams to ensure smooth merchant operations.