Teams at Bigblue

Lead Bigblue’s network capacity planning and S&OP program, improve warehouse SLA performance toward 95%, and manage major cross-functional initiatives including training standardization and merchant turnarounds. The role drives operational excellence across warehouse operations, Product and Tech, Acquisition, Merchant, and Finance teams through influence, with visibility to the CEO and business development leadership.

Bigblue is looking for motivated candidates to join their team, empowering brands in logistics and customer delivery within e-commerce.

Manage and grow strategic merchant accounts by building long-term partnerships, advising on logistics performance, analyzing data, driving customer improvements, and identifying cross-selling and upselling opportunities. The role involves coordinating multiple stakeholders, supporting day-to-day service use, translating customer insights into operational and product improvements, and contributing to merchants’ strategic growth. French fluency, English proficiency, strong Excel skills, and five or more years of customer-facing experience are required.