Jobs at BeyondTrust

Provides enterprise customers with phone, email, and chat-based technical support. Troubleshoots and debugs complex software issues across Windows, Linux, cloud identity, networking, and access technologies; independently investigates problems and coordinates resolutions with Engineering, Product, Sales, and Tier 3 Support. Manages customer expectations, tracks escalations, communicates issue status, and participates in an on-call rotation.

Leads the company’s global Revenue Operations organization, including Field Operations, Marketing Operations, Data Analytics, forecasting, GTM planning, territory and quota design, revenue systems governance, and AI-enabled automation. Partners with the CFO, CRO, CMO, and Board to improve forecast accuracy, pipeline health, sales productivity, retention, data reliability, and Salesforce and RevTech execution. Builds and develops a high-performing organization supporting growth from approximately $550 million to more than $1 billion in ARR.

Develops engaging, multimedia-rich eLearning courses and technical training materials by collaborating with subject matter experts. Creates interactive modules, simulations, videos, graphics, animations, audio, and assessments using authoring, design, and video editing tools. Maintains and improves training content, explores emerging learning technologies, and manages course development independently while communicating complex concepts clearly.

Lead and grow Enterprise sales in the US East region by building pipeline, managing and developing regional sales teams, driving forecasting, partnering cross-functionally, and executing strategic plans to meet revenue and profitability targets in the cybersecurity SaaS space. Responsible for hiring, coaching, territories, quotas, channel relationships, and ~50-60% travel.

Owns BeyondTrust’s product vulnerability management program end to end, including FedRAMP 20x continuous monitoring, risk assessment, remediation, exception handling, metrics, evidence, and reporting. The role establishes processes for new products, automates triage and reporting, partners with Security Engineering on integrations, drives remediation across engineering teams, and leads response to actively exploited and zero-day vulnerabilities.

Owns technical execution of government compliance programs, including FedRAMP Moderate, FedRAMP 20x, TX-RAMP, IRAP, and GovRAMP. Responsibilities include continuous monitoring, SSP and SDR documentation, POA&M and remediation tracking, KSI interpretation, evidence automation, assessor coordination, compliance roadmap development, and cross-functional collaboration with engineering, security, cloud operations, legal, and agency stakeholders.

Manage full sales lifecycle for state and local government accounts across a defined territory (NC, SC, TN). Generate and qualify new business, forecast, maintain Salesforce pipeline, conduct demos, lead RFP responses, develop go-to-market plans, collaborate with channels, SDRs, and internal teams, and regularly travel regionally to meet sales goals and upsell products.

Conducts technical discovery, product demonstrations, presentations, proof-of-concept engagements, and RFP/RFI support for cybersecurity solutions. Partners with account executives, internal teams, channel partners, and customers to align technical capabilities with business needs. Provides technical guidance, differentiates products, supports industry events, and improves pre-sales processes. Requires expertise in privileged access management, identity security, enterprise applications, and related infrastructure technologies, with travel up to 50%.

Monitor, triage, investigate, and respond to security events across enterprise and product environments. The role performs incident response, forensic analysis, detection engineering, threat intelligence, and MITRE ATT&CK coverage. It also uses AI-assisted tools, contributes to automation and LLM workflows, maintains runbooks and operational documentation, participates in on-call rotations, and supports tabletop and purple-team exercises.

Generates qualified sales pipeline through outbound prospecting, cold calling, account research, opportunity nurturing, and customer follow-up. Partners with Account Executives to identify decision-makers and net-new opportunities, maintains prospect data in Salesforce, supports marketing campaigns, meets monthly quotas, and develops product knowledge through training.

Designs, secures, operates, and supports multi-account cloud infrastructure across AWS, Azure, and GCP. Responsibilities include AWS networking, Terraform infrastructure as code, GitHub Actions CI/CD pipelines, identity and access management, cloud governance, observability, incident response, disaster recovery, cost optimization, and compliance controls. The role also develops automation, maintains technical documentation, and provides after-hours support when needed.

Build and operate full-stack services for non-human identity governance across cloud and on-premises environments. Responsibilities include developing APIs, backend services, data pipelines, and occasional UI features; owning features through production; participating in design and code reviews; resolving reliability issues; applying secure development, testing, and observability practices; and mentoring engineers.

The Sr Account Executive will manage a sales territory, focusing on sales growth with DOD accounts, handling full sales lifecycle and strategic planning.

Generates qualified sales pipeline through outbound prospecting, cold calling, account research, lead nurturing, and follow-up communications. Partners with Account Executives to identify decision-makers, research accounts, and source new opportunities. Maintains prospect data in Salesforce, meets monthly quotas, supports marketing campaigns, attends training, and builds strong relationships with customers and internal sales teams.

Manage a defined sales territory, develop new and existing accounts, achieve sales quotas, generate and qualify leads, forecast revenue, maintain pipeline data in Salesforce, conduct product demonstrations, lead RFP responses, and manage end-to-end sales cycles. The role requires partnership with sales engineers, channel teams, SDRs, and customers, with a focus on cybersecurity, PAM, identity management, and Arabic-speaking Saudi prospects.

Manages a high volume of SaaS customer accounts to secure renewals, support migrations, and identify expansion opportunities. Contributes to renewal and migration quotas, handles negotiations and escalations, communicates product value, analyzes renewal and bookings data, and coordinates with Sales, Billing, Support, Fulfillment, and other internal teams. Ensures orders comply with company booking policies and controls while maintaining a proactive, customer-centric approach.

Manages perpetual customer accounts to drive renewals, SaaS migrations, retention, expansion, and upsell opportunities. Owns renewal and migration quotas, customer negotiations, escalations, reporting, and order resolution. Collaborates cross-functionally with Sales, Billing, Support, Fulfillment, Renewal Operations, and other teams while communicating product value and maintaining customer satisfaction.

Manage enterprise accounts in Riyadh by developing new business, expanding existing customers, building sales strategies, forecasting pipeline, and consistently achieving quota. Responsibilities include prospecting, upselling, strategic relationship development, product demonstrations, RFP leadership, channel-partner collaboration, Salesforce pipeline management, and regional travel. The role requires enterprise SaaS or IT services sales experience, cybersecurity channel knowledge, and the ability to sell to global organizations.

Leads enterprise strategic initiatives from planning through implementation, coordinating cross-functional teams and senior stakeholders. Responsibilities include project planning, accountability management, risk mitigation, change management, business process redesign, executive communication, performance monitoring, and applying external best practices. The role partners with executives to execute strategic, financial, and operational objectives across a cybersecurity SaaS organization.

Manage BeyondTrust’s partner ecosystem to support regional sales growth. Build and develop channel relationships with VARs, VADs, service delivery partners, and technology alliances. Lead partner enablement, joint business planning, account mapping, business reviews, marketing coordination, training, compliance, and channel-conflict resolution. Collaborate with sales, marketing, and enablement teams while driving partner engagement, opportunity development, and revenue objectives.