Teams at Betenbough Companies

Guide homebuyers through the residential closing process, coordinating with homebuilders and escrow officers from order opening through closing. Manage calendars, maintain timely and empathetic communication, resolve issues, and help create a seamless, personalized closing-day experience. The role requires office-based work, occasional travel, physical mobility, and collaboration with internal and external stakeholders.

Supports licensed Loan Officers by reviewing and organizing borrower documents, updating loan pipelines, identifying missing information, preparing files for processing and underwriting, following up on conditions and third-party items, and communicating with borrowers about document requests and status updates. The internship provides hands-on exposure to mortgage lending, loan operations, compliance, confidentiality, and the process from application through closing, without independently advising borrowers or taking loan applications.

Guide homebuyers through the closing process, provide warm and timely communication, coordinate with customers and builders, complete documentation, and upload closing documents for timely funding. The role combines customer service with detailed administrative responsibilities and requires regular travel between Midland and Odessa locations.