Teams at Berlin Brands Group

Provides onsite L1/L2 IT support for employees, troubleshooting Windows devices, software, networking, printers, meeting-room equipment, and Microsoft 365. Administers Active Directory, Entra ID, Windows Server, Azure, virtualization, backups, patch management, and user onboarding/offboarding. Maintains documentation and tickets, supports local infrastructure, coordinates with central IT and vendors, contributes to IT projects, and helps enforce security policies.

Manage outbound parcel logistics from warehouse dispatch through final delivery, coordinating with carriers and logistics partners. Monitor delivery performance, tracking, SLAs, transit times, returns, incidents, and logistics KPIs. Support cross-border delivery, capacity planning, carrier onboarding, reporting, and process improvements. Use analytics, AI, and automation to improve cost, speed, quality, and customer experience while collaborating with logistics, warehouse, customer service, and IT teams.

Own the technical direction of .NET and Azure platforms, designing scalable cloud-native and distributed systems. Lead architecture, technical investigations, modernization, and engineering standards while collaborating across .NET, PHP, DevOps, QA, Product, and external teams. Mentor engineers through reviews and coaching, improve testing, security, observability, and reliability, and support incident resolution. The role also promotes AI-assisted development and integrates enterprise systems such as SAP.