Berkshire Hathaway Specialty Insurance Benefits Overview

Lead product ownership for a modern Claims Management platform: define vision and roadmap, translate business needs into epics and user stories, prioritize backlog, partner with Claims and Technology, and drive implementations, testing, deployment, and adoption to improve efficiency and user experience.

Manage and build high-converting marketing pages in WordPress, optimize site performance and Core Web Vitals, troubleshoot front-end issues (HTML/CSS), implement SEO/AEO and analytics-driven improvements, QA across devices, and partner with an external web agency to scale templates and reduce reliance on engineering.

The Complex Claims Director oversees high-severity claims, evaluates coverage and liability, negotiates settlements, and works collaboratively with internal and external stakeholders.