Jobs at Bentley University

Leads academic innovation programs and initiatives, partnering with academic leadership to design, implement, assess, and scale impactful educational experiences. Oversees learning design, faculty development, AI-enhanced teaching and learning initiatives, portfolio management, staff supervision, stakeholder facilitation, community building, and cross-functional partnerships. Establishes assessment systems, manages multiple concurrent programs, supports continuous improvement, and advances institutional academic priorities through evidence-informed innovation.

Leads Title IX and institutional equity investigations involving discrimination, harassment, sexual misconduct, retaliation, and related conduct. Manages intake, evidence gathering, interviews, reports, case records, supportive measures, and resolution processes. Oversees bias incident response, delivers training and outreach, analyzes compliance data, and advises campus partners on civil rights requirements. Serves as Deputy Title IX Coordinator and maintains compliance with Title IX, Title VI, Title VII, VAWA, the Clery Act, and related laws.

Supports enterprise databases and applications by resolving tickets, troubleshooting issues, administering SQL Server and PostgreSQL, managing users and permissions, applying security patches, executing queries, monitoring systems, and documenting processes. Provides Level II triage, supports integrations, coordinates with IT and business teams, maintains data integrity, assists with software and database maintenance, and participates in training and knowledge sharing.

Build and maintain Power BI dashboards, semantic models, reports, data transformations, and SQL-based analytics solutions. Gather requirements, conduct data discovery, support pipelines and governance, validate data quality, and coordinate system and user acceptance testing. Translate business needs into technical specifications and actionable insights while documenting solutions, training users, and supporting project delivery across the Azure data ecosystem.

Develops and supports enterprise generative AI agents, data integrations, automation, reporting, and analytics solutions. Responsibilities include building AI workflows and retrieval-augmented generation solutions, maintaining data quality and governance, managing metadata and lineage, developing integration pipelines and APIs, troubleshooting operational issues, and creating Power BI dashboards. The role translates business needs into technical solutions and promotes responsible AI practices across student success initiatives.

Supports Bentley faculty in adopting and integrating instructional and research technologies. Provides day-to-day LMS and educational technology support, evaluates emerging tools, develops documentation and instructional materials, and trains faculty on platforms such as D2L Brightspace, Zoom, Poll Everywhere, and Turnitin. Collaborates with academic technology leadership and supports teaching across face-to-face, online, and hybrid modalities.

Serves as strategic partner to the Vice President for Enrollment Management, coordinating division operations, budgets, vendors, communications, board relations, policies, and high-priority initiatives. Advises senior leadership, synthesizes complex information, supports strategic planning and organizational change, develops leaders, manages stakeholder relationships, and advances inclusive excellence, engagement, and continuous improvement across the division.

Manage and enhance Technolutions Slate functionality for University Advancement, including portals, dashboards, queries, reports, forms, workflows, and email templates. Build segmented analytics and KPI dashboards, troubleshoot reporting issues, support data-driven decision-making, maintain data governance, and provide user training and technical support. The role requires collaboration with campus stakeholders, confidentiality, independent judgment, and ongoing knowledge of Slate product updates.

Administer and optimize academic library systems, discovery platforms, electronic resource management tools, digital repositories, and resource-sharing applications. Manage electronic-resource metadata and access, troubleshoot technical issues, coordinate integrations and vendor relationships, support consortium initiatives, and collaborate with library staff, IT, faculty, and students. Provide reference desk services as needed and develop best practices that improve resource discovery, accessibility, and research experiences.