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As a Customer Engineer at Benepass, you will work closely with customers, engineering, and operations teams, building integrations, analytics, and new features. You will assist with technical implementations, product expertise, customization, tool building, and escalation handling.
As a Customer Experience Associate at Benepass, you will work directly with People Teams and their employees to address problems and provide support. You will manage internal systems, act as the voice of the customer, and contribute to team projects for improvement. The ideal candidate is friendly, communicates effectively, and is dedicated to exceeding expectations.
No open jobs catch your eye? At Benepass we're making benefits magical. We believe people are the most important asset to any company. Traditional one-size-fits-all benefits packages no longer cut it in today's hybrid and remote-first environment. With Benepass, companies can tailor their benefits to the unique needs of their workforce. Through our easy-to-use and highly customizable fintech platform, People teams can implement, administer, and track the modern benefits that their employees are looking for. Employers design their benefits and perks plan by setting a contribution amount and eligible spend categories. Every employee has their own individual definition of wellness and needs different things to help them be their most productive, fulfilled self.