Teams at Bectran, Inc

Design web and mobile experiences through user research, usability testing, wireframes, prototypes, user journeys, and visual designs. Collaborate with product, engineering, DevOps, marketing, and sales teams to apply UX/UI guidelines and improve digital experiences. Maintain UX documentation, incorporate feedback, and support responsive website and application design using modern design systems, prototyping tools, and front-end technologies.

Prospect and engage potential customers by phone and email, book qualified demos, support Account Executives with lead handoffs, overcome objections, and maintain accurate Salesforce CRM data. The role involves learning Bectran’s SaaS products, meeting monthly sales targets, improving sales processes, and developing strong product, industry, and competitive knowledge in a metrics-driven environment.

Lead or assist customer implementations, collect and analyze customer requirements to design features and prioritize roadmaps, run online product demos, and provide technical/business support via phone, email, and support tickets.