Jobs at Bean Automotive Group

Coordinates automotive service appointments and manages inbound, outbound, and text communications with customers. Provides service information, reminders, follow-up, issue resolution, and customer retention support. Maintains dealership scheduling systems, routes calls, monitors feedback, and escalates concerns when needed. The role requires bilingual English and Spanish communication, strong organization, professionalism, computer proficiency, and the ability to work in a fast-paced environment.

Serve as the Service Concierge/first point of contact for customers via inbound/outbound calls and texts. Schedule and manage service appointments, update dealership systems, follow up post-service, handle inquiries and escalations, and drive customer retention through timely communication and relationship-building.

Arrange and secure vehicle financing and leases, sell aftermarket products (GAP, service contracts, credit insurance), process and control all sales paperwork, ensure correct title/registration and lien information, submit deals to accounting within 72 hours, support sales managers, and ensure compliance with federal, state, and local finance regulations.

Serve as the first point of contact for automotive service customers through inbound and outbound calls and text messages. Schedule and manage service appointments, provide service information, send reminders, follow up after visits, address concerns, and escalate issues when needed. The role also supports customer retention by encouraging repeat business and monitoring feedback. Candidates must communicate professionally in English and Spanish, manage multiple tasks, use phone and computer systems, and hold a valid driver’s license.

Supervise the Business Development Center to manage service-appointment leads across phone, email, web, and text. Establish processes, recruit and train staff, track appointments and show rates, produce reports for management, create incentives, and ensure excellent customer service and team accountability.

Provide general clerical and administrative support for dealership operations: answer phones, schedule appointments, manage mail and filing, prepare billing and basic bookkeeping, process payments, maintain records and databases, draft routine correspondence, arrange meetings, and handle confidential matters for management.

Sell new and used vehicles by demonstrating features, conducting test drives, qualifying buyers, negotiating and closing sales. Maintain product knowledge and factory certifications, manage CRM and follow-up, attend training, ensure professional appearance, complete sales paperwork, and pass background, drug and MVR screening.

Greet service-drive customers, assess vehicle needs, assist with vehicle selection and paperwork, introduce customers to sales manager, schedule service appointments, provide facility walkthroughs, maintain owner follow-up system, and explain upgrade and refinance options to maximize customer satisfaction.

Sell new and used vehicles by understanding features, demonstrating vehicles and test drives, developing and qualifying buyers, negotiating and closing sales, maintaining CRM and product certifications, and completing follow-up and documentation.

Provide clerical and administrative support for a dealership: answer phones, schedule appointments, manage mail and records, prepare billing, handle payments, perform basic bookkeeping, and assist with confidential dealer matters.

Sell new and used vehicles by identifying customer needs, demonstrating features and test drives, negotiating and closing sales, maintaining CRM records, completing factory certifications, and delivering vehicles. Provide ongoing follow-up, model/product expertise, and professional customer service while meeting sales and documentation requirements.

Provide clerical and administrative support for dealership operations: answer phones, schedule appointments, manage mail and records, prepare billing, perform basic bookkeeping, process payments, arrange meetings, and handle confidential dealer matters.

Sell new and used vehicles by greeting customers, explaining features, conducting test drives, qualifying buyers, negotiating and closing sales, processing paperwork, maintaining CRM and product knowledge via factory certifications, and providing follow-up and professional customer service.