Teams at Bean Automotive Group

Serve as the first point of contact for service customers via inbound/outbound calls and texts. Schedule and manage service appointments, follow up on service, handle inquiries and escalations, and support customer retention initiatives to improve satisfaction.

Provide front-desk and clerical support for a multi-location automotive dealer: answer phones, schedule appointments, handle mail, maintain files and databases, prepare billing and basic bookkeeping, process payments, draft correspondence, arrange meetings, and handle confidential dealer matters. Ensure accurate records and assist with routine office administration.

Manage dealership sales operations: hire, train, motivate and monitor sales staff; set daily/monthly sales and gross objectives; merchandise vehicles; review market and sales reports; conduct daily training and attend management meetings.