Jobs at BCM One

Supports partner accounts across onboarding, product demonstrations, solution selling, training, account management, and issue triage. Maintains CRM records, coordinates appointments and webinars, collaborates with Sales, Partner Success, and Marketing, and builds reports tracking key performance metrics. The role focuses on partner experience and revenue growth in a hybrid telecom environment.

Supports the full partner journey, including onboarding, product demonstrations, solution selling, training, account management, and revenue activities. Maintains CRM records, triages partner communications, escalates issues, assists with team projects, and develops performance reports. The role requires strong customer-facing communication, organization, administrative skills, social media knowledge, and the ability to meet measurable performance goals in a collaborative environment.

Provides senior-level helpdesk and systems administration support for global users, resolving complex hardware, software, network, and account issues. Administers Active Directory, Microsoft 365, Exchange, SharePoint, Teams, Intune, security tools, and cloud services. Monitors security alerts, supports compliance, documents solutions, maintains knowledge resources, and leads PowerShell automation and IT process-improvement initiatives.

Develops and manages strategic relationships within the Bridgepointe partner ecosystem. Builds seller engagement through presentations, training, product updates, and meetings; identifies and qualifies opportunities; coordinates with account executives and internal teams; resolves partner challenges; uses CRM and activity data to forecast performance; and drives sustainable revenue growth through telecom channel partnerships.

The National Account Executive will build a territory and generate new-logo business through proactive prospecting, networking, and channel partnerships. Responsibilities include developing pipeline, managing territory strategy, leading consultative value-based sales conversations, engaging senior decision-makers, forecasting, and achieving revenue goals. The role requires strong business acumen, negotiation, relationship-building, and telecommunications or technology sales experience.

Supports global privacy and compliance programs through customer and supplier reviews, privacy assessments, due diligence, GDPR and international privacy compliance, documentation maintenance, audit preparation, risk tracking, and ISO 27001 and SOC 2 initiatives. Partners with Legal, Security, IT, Product, Engineering, and business teams on privacy by design, incident remediation, policy improvements, and compliance training.

Manage and grow an assigned partner portfolio by recruiting VARs, MSPs, agents, distributors, and other channel partners. Responsibilities include joint business planning, onboarding, sales enablement, product demonstrations and training for Orbit AI and UCaaS solutions, pipeline development, forecasting, CRM management, performance reviews, and cross-functional coordination. Success is measured by partner acquisition, revenue and MRR growth, partner activation, qualified opportunities, adoption, and forecast accuracy.

The National Account Executive at BCM One will drive growth in telecommunications and technology solutions by understanding client needs and articulating value-driven solutions, managing high-value enterprise accounts and collaborating with internal teams to deliver customized services.