Jobs at Baylor Genetics

Designs, develops, implements, and facilitates employee training across classroom, virtual, and eLearning formats. Administers and configures LMS activities, maintains learning records, builds dashboards and KPIs, partners cross-functionally to deliver enterprise learning, creates training documentation and job aids, and evaluates training effectiveness to support compliance and adoption.

Perform high-complexity molecular diagnostic testing under CAP/NY/CLIA standards, troubleshoot assays and instruments, run QC, manage supplies, train staff, and maintain safety and documentation.

Lead day-to-day administration, production support, and enhancements for Salesforce Sales and Service Clouds. Troubleshoot incidents, design Flow automations, manage integrations, maintain governance, build reports/dashboards, perform bulk data operations, support Pardot/Marketing Cloud and CPQ, and lead release management while collaborating with cross-functional stakeholders.

Design, develop, deploy, and support Epic integrations and related applications. Contribute to architecture and technical decisions, participate in code reviews, and maintain CI/CD pipelines. Provide Tier-2 production support, incident management, root cause analysis, and documentation. Collaborate with Epic analysts, product, QA, and operations to deliver scalable, secure healthcare integration solutions.

Lead product strategy and execution for business platforms supporting genomic laboratory operations. Drive platform modernization, integrations (CRM, RCM, sample management), define requirements and KPIs, oversee lifecycles, ensure compliance, mentor product teams, and partner with cross-functional stakeholders to improve operational workflows and user experience.

Performs molecular genetic testing and assay troubleshooting, operates and maintains laboratory equipment, performs QC and corrective actions, follows compliance and safety policies, and completes other assigned laboratory duties.

Lead and optimize Baylor Genetics' lab technology platforms, ensuring reliable bioinformatics pipelines, LIMS/LIS integration, cloud and on-prem HPC operations, regulatory compliance (CLIA/CAP/HIPAA), QA/QM activities, and team leadership to improve throughput, turnaround time, and scalable clinical diagnostic operations.

Perform high-complexity molecular diagnostic assays under direct supervision, prepare reagents, run and document tests in LIMS, perform QC and routine maintenance, troubleshoot and escalate non-routine issues, follow SOPs and regulatory requirements (CAP/CLIA/NY), and assist with training and operational continuity.

Design and run experiments across NGS, molecular, cytogenetics, and biochemical genetics platforms; validate and transfer tests to clinical workflows; develop SOPs; support product development, training, and regulatory validation; perform routine lab and clinical testing as needed.

Provide financial analysis, budgeting, forecasting, and reporting. Build financial models, monitor KPIs, analyze variances, support strategic decision-making, ensure GAAP compliance, assist audits, and drive process improvements and automation.

The Senior Growth Marketing Specialist drives multi-channel campaigns to create pipelines, enhance customer engagement, and optimize marketing performance, focusing on ABM, digital marketing, and marketing automation.

The Senior Digital Content Strategist develops and optimizes digital content to support growth marketing objectives, ensuring effective engagement and lead conversion across campaigns.

Lead and execute strategic talent acquisition plans, overseeing recruitment, retention, and development of talent while aligning with organizational goals.

The Senior HPC Engineer will design and manage high-performance computing environments for bioinformatics, developing and optimizing genomic analysis pipelines and workflow orchestration.

The Principal Software Engineer leads architecture and development of complex software systems, mentors engineers, drives initiatives, and collaborates across departments to enhance patient care through innovative software solutions.

Review clinical notes, extract relevant clinical information, interpret patient pedigrees, and convert phenotypes into HPO terminology for genetic assessments.

The Manager, Billing Operations oversees the revenue cycle workflows, ensures compliance and accuracy in claim processing, and leads operational improvements.

Lead the denial management and appeals process, improving overturn rates and maximizing reimbursements. Analyze trends, implement strategies, and ensure compliance with regulations.

Provide high-level administrative support to the CEO, managing priorities, communication, and workflows, while maintaining confidentiality and facilitating organizational goals.

The Systems Administrator manages enterprise-scale systems, focusing on Azure and Linux, ensuring performance, security, and availability while supporting HPC environments and collaboration across teams.