Teams at Baylor Genetics

Serve as primary relationship manager for assigned health systems (NICU/PICU focus) to drive adoption and growth of WGS/WES genomic testing. Lead onboarding, workflow integration, provider education, monitor utilization and ordering trends, resolve escalations, identify expansion opportunities, and maintain account plans while partnering with regional account executives and cross-functional teams.

Lead development and implementation of a comprehensive privacy program ensuring HIPAA and regulatory compliance. Oversee privacy policies, breach notification, business associate oversight, investigations, training, metrics, and coordination with legal, IT security, and audit. Supervise the Regulatory and Compliance Manager and support litigation/administrative privacy matters.

The Operations Support Engineer maintains software systems, resolves customer issues, and supports operations in genomic technologies, collaborating with cross-functional teams and ensuring regulatory compliance.