Jobs at Barceló Group

Assist in food and beverage service under supervision: prepare work areas and service setups, support customer service, handle billing and cash, maintain cleanliness, and perform auxiliary tasks in bars, restaurants, and banquet setups. Flexible hours and physical stamina required.

Provide food and beverage service: greet and seat guests, serve and sell drinks and meals, set up and clear tables and service areas, maintain and prepare workstations and utensils, and deliver attentive customer service.

Provide qualified, autonomous food and beverage service: greet and seat guests, serve and sell food/beverages, prepare and set up service areas, maintain cleanliness and service tools, and ensure excellent guest attention.

Assist the Head of Reception managing room reservations, occupancy reports, group rooming lists, VIPs and no-shows. Conduct check-ins, handle complaints, assign rooms, suggest improvements, collaborate on room-rate policy, and help supervise front-desk operations.

Support and implement the hotel's commercial strategy: execute promotional actions, manage hotel inventory and CRM, prepare commercial reports, and achieve individual sales targets.

Prepare recipes following technical fiches, ensure kitchen operation under the Head Chef, assist with cost control, inventories and purchasing, handle food receiving, storage and replenishment, perform cleaning and food safety procedures, and comply with hygiene and safety regulations.

Reception internship supporting front-desk operations: greeting guests, check-in/check-out, handling reservations and phone inquiries, providing customer service, and performing basic administrative tasks while learning hotel procedures.

Provide autonomous, qualified food and beverage service: greet and seat guests, take orders, serve food and drinks, prepare and clear service areas, maintain workstations and equipment, and ensure customer satisfaction following hygiene (HACCP) standards.

Support spa operations and supervise staff in absence of the Spa Manager. Help enforce protocols, assist with client acquisition/promotions, manage supplies, oversee cleanliness and maintenance, and participate in SPA reception billing and administrative tasks.

Supervise and plan daily housekeeping operations: schedule staff, control costs and resources, ensure service quality and standardized methods, manage personnel, and monitor materials, customer interaction, and efficiency to meet quality targets.

Handle guest check-ins and check-outs, attend guests courteously, manage and safeguard valuables left at reception, and provide telephone assistance. Ensure excellent customer orientation and clear communication while supporting front-desk operations.

Manage distribution channels and inventory using Synxis and other tools; ensure rate parity; support revenue management with pricing, promotions, reporting, RFPs, ads, and channel onboarding. Monitor connectivity issues, audit policies, analyze campaign results, and contribute to technology improvement projects.

Limpiar y preparar habitaciones y zonas comunes siguiendo procedimientos de higiene; reponer amenities y minibar; ventilar y hacer camas; atender al cliente, gestionar objetos perdidos y coordinar lavandería.

Clean and prepare guest rooms and common areas following hotel procedures. Restock amenities, make beds, inspect furnishings, handle lost-and-found, attend guest requests, manage laundry and report maintenance issues.

Ensure cleanliness and good condition of customer tableware and assigned areas. Maintain cleaning equipment (dishwasher, pot-washing station, compactors), use detergents and disinfectants, follow company safety procedures, and support general maintenance tasks.

Assist in food and beverage service, prepare and maintain service areas and utensils, support customer service, set up banquet/restaurant furniture, help with billing and payments, and perform auxiliary duties under supervision.

Manage and coordinate restaurant/bar services, control costs and staffing, train and motivate team, drive sales and promotions, ensure service quality and customer satisfaction under the Maitre's direction.

Implement and maintain brand consistency across all guest touchpoints, support brand rollouts and rebrandings across EMEA, coordinate with internal teams and external agencies to produce brand assets, manage brand materials and training, identify experience-improvement opportunities, and conduct benchmarking and trend research for upscale and luxury segments.

Welcome and receive clients, provide personalized treatment recommendations, perform massages and beauty treatments (facial, body, lymphatic drainage, traditional and oriental massages), prepare facilities and products, ensure client comfort and a suitable service environment.

Manage front desk operations including check-in/check-out, guest service (in-person and phone), concierge and luggage storage, reservation review, and night audit. Support additional reception tasks assigned by the front office manager.