Teams at Bandwidth Inc.

Leads complex internal and external programs involving product development and enterprise customer implementations. Partners with product, technology, and business teams to manage roadmaps, prioritization, delivery execution, risks, dependencies, operational readiness, and go-to-market launches. Measures post-launch business value and ROI, manages stakeholder relationships, and improves program management standards, processes, metrics, and reporting.

Lead partner-focused enterprise sales across MSPs, platform providers and system integrators to embed Bandwidth voice and messaging capabilities. Build and manage pipeline, progress complex multi-stakeholder deals, expand presence in the European CCaaS ecosystem, and collaborate with product, marketing and sales to refine partner strategy and support customer adoption.

Build and operate AI platforms, LLM-powered applications, internal APIs, and shared services for Corporate IT Engineering. Develop RAG pipelines, AI proofs of concept, and infrastructure automation while deploying workloads with Docker, Kubernetes, Terraform, Ansible, and AWS. Establish AI development best practices, integrate AI across infrastructure and internal systems, and evaluate solutions for business value. Collaborate with technical and nontechnical stakeholders to improve monitoring, troubleshooting, documentation, identity, and automation workflows.