Jobs at Balsam Brands

The Performance Marketing Analyst supports day-to-day marketing tasks, analyzes campaign data, prepares reports, and collaborates cross-functionally to optimize performance.

Support and optimize customer service operations by coordinating with BPO partners, tracking and reporting key metrics, analyzing trends, assisting escalations, maintaining process documentation, and recommending process improvements and automation to enhance the customer experience.

The Digital Operations Lead manages the Site Content Operations team, ensuring data integrity, overseeing project execution, improving processes, and mentoring team members to meet business objectives.

The Digital Acquisition Analyst manages accounts, conducts data analysis, optimizes performance, collaborates across teams, and prepares reports to enhance account effectiveness.

The Senior Manager, Ecommerce will lead operations for online stores, optimize shopper journeys, mentor a team, utilize analytics for strategy, and drive growth in NA and APAC markets.

The Executive Assistant & Workplace Experience Coordinator supports executives, manages office operations, and coordinates workplace experiences, ensuring a smooth and welcoming environment.

The Google Ads Strategist will manage PPC campaigns, optimize performance, conduct audits, collaborate across functions, analyze metrics, and manage budgets to achieve project goals.

The Director of Business Development & Strategic Partnerships will create and manage high-impact revenue-generating partnerships across multiple sectors, oversee full partnership lifecycle, and significantly contribute to the company’s growth through strategic collaborations.

The Director of Business Development & Strategic Partnerships will develop revenue-generating partnerships, manage partnership life cycles, and drive brand awareness and customer acquisition through scalable models.

The Senior Operations Strategist will oversee warehouse operations, drive process improvements, manage projects, analyze supply chain metrics, and mentor junior team members.

The Senior Strategist will oversee B2B customer journey improvements, analyze operational workflows, enhance digital experience, and drive analytics to boost conversion, retention, and customer satisfaction.

The CRM Marketing Coordinator executes and monitors email and SMS campaigns, coordinates with teams, analyzes performance data, and suggests improvements.