Teams at BAforHire

The Technical Business Analyst will lead process optimization, technical configuration of digital tools, and develop data reporting structures for operational insight.

Provide first-line support for the client's Zoho CRM ecosystem: log and resolve user tickets, diagnose issues, produce support reporting, onboard and train users, create knowledge-base content, and escalate recurring problems while contributing to continuous improvement.

The Success Facilitator guides clients through digital transformation by applying change management principles, facilitating stakeholder engagements, and ensuring successful adoption of solutions.