Search the 4 jobs at Backlight

Backlight provides software solutions that enhance creativity and collaboration in the video industry. They are inviting talented individuals to share their background to potentially join their fast-growing team in various roles focused on video production and collaboration.

As a Senior Mobile Engineer, you will lead the development of a high-performance OTT platform for iOS and Android. Responsibilities include designing and maintaining applications, implementing features, optimizing performance, mentoring team members, and ensuring adherence to best practices. You will work closely with product managers and QA engineers to create an intuitive user experience and manage project delivery.

As an Account Manager, you will cultivate strong relationships with customers, helping them achieve their goals while driving product adoption. You'll analyze customer needs, set retention milestones, advocate internally, and identify growth opportunities in collaboration with Sales. Success is measured through metrics like NPS and revenue growth.

As a Support Specialist at Backlight, you will provide efficient customer support, manage support requests, document and troubleshoot issues, and collaborate with internal teams to escalate complex cases. Your role is crucial in ensuring customer satisfaction and driving improvements in the support process.