Jobs at Backblaze

Lead and coordinate CloudOps strategic projects from planning through closeout. Maintain task-level project plans, track deliverables, risks, dependencies, and KPIs, facilitate cross-functional alignment, produce executive reporting, and develop repeatable processes and governance to ensure projects meet scope, schedule, and objectives.

Lead B2 object storage product strategy and roadmap; own end-to-end discovery and delivery; gather customer and partner inputs; translate needs into technical requirements; collaborate with Design, Engineering, and GTM to launch features; define KPIs and iterate using data; evangelize Backblaze solutions and monitor market/competitive trends.

Own positioning and go-to-market narrative for Backblaze B2 platform. Conduct customer research and competitive analysis, build sales enablement (talk tracks, battle cards), align platform and AI messaging, partner with sales and demand gen, and deliver a core messaging framework within 90 days.

Lead design and implement large-scale backend storage features for Backblaze's object storage platform, focusing on host-managed SMR support, IO benchmarking and performance optimization, driving technical decisions, mentoring, and delivering production rollouts across thousands of servers.

Maintain and improve production service reliability by building automation, monitoring and alerting, participating in on-call incident response, and partnering with engineering and operations to embed reliability practices and reduce operational toil.

Act as first responder for customer-impacting incidents, monitor and respond to Zabbix alerts, ensure pod and server farm health, run filesystem checks, support Vault deployments and migrations, troubleshoot pod/Ansible/network issues, participate in on-call rotation, document and automate daily tasks, and coordinate escalations with DC techs and management.

Own and scale ISV partnerships to make Backblaze B2 the default storage endpoint across backup, M&E, and data/AI ISVs. Manage integrations from certification to co-sell, produce joint technical assets, run partner program operations, and deliver partner-sourced pipeline and co-branded reference architectures to meet FY2026 OKRs.

Lead OEM and silicon partnerships to design Backblaze B2 into GPU and AI infrastructure stacks, close OEM/ODM deals, and deliver co-branded reference architectures that drive partner-influenced ARR and published analyst validation.

Work on Backblaze's storage platform (B2 Object Storage and Computer Backup) to improve durability, throughput, and architecture. Lead technical design, drive implementation of large features, shape coding practices, and participate across design, implementation, testing, and rollouts while collaborating proactively in a remote-first team.

As a Software Engineer, you'll build and maintain Backblaze's billing system and integrate it with various platforms while ensuring reliability and scalability.

Manage day-to-day operational health and commercial relationships for multi-million dollar strategic accounts. Coordinate across Support, Engineering, and Product to resolve issues, drive expansion pipeline, negotiate renewals, and prepare executives for high-stakes meetings. Serve as the technical-facing account owner, translating cloud storage capabilities into customer solutions and building deep relationships across infrastructure, DevOps, FinOps, and procurement stakeholders.

Design and own post-sales programs (onboarding, service standards, VOC, enablement, partner readiness). Synthesize CSAT/NPS and support signals into product and ops improvements, build scalable enablement and partner onboarding, track program health (time-to-value, NRR, retention), and coordinate cross-functional stakeholders to drive retention and expansion.

Lead post-sales and revenue analytics by integrating product telemetry, support signals, and revenue data. Build scalable data models, reusable datasets, and semantic layers. Define SaaS metrics, forecast revenue and usage, predict expansion and churn, and deliver dashboards and insights to drive renewals, expansion, and revenue growth.

Develop server-side APIs for user authentication and data management, utilizing AI-assisted tools while ensuring code quality and addressing customer issues at scale.

As a Senior Software Engineer specializing in AI, you will develop server-side APIs, leverage AI development tools, and support customer issue resolution while maintaining high coding standards across various backend languages and tools.

The Software Engineer III will design and maintain APIs for B2 and S3-compatible systems, enhance scalability, and develop observability tools. They will also engage in technical discussions and participate in an on-call rotation for incident response.

The Back-End Engineer will design and develop scalable services in a Java ecosystem, integrate AI tools, diagnose issues, and provide technical leadership.

The Sr. Software Engineer will enhance Backblaze's storage platform by improving durability and throughput while managing software development lifecycle processes.

The Growth Marketing Director will lead revenue growth via top-funnel acquisition, product-led growth, and cross-functional collaboration, focusing on developer-centric strategies and analytics.

The Senior Technical Program Manager will oversee program planning and execution, manage risks and dependencies, and ensure cross-functional alignment on project goals and strategies.