Jobs at Backblaze

Lead incident, problem, and change management for large-scale systems; improve MTTR via automation; build AI-driven observability and AIOps solutions for anomaly detection, predictive alerting, and automated root cause analysis; govern change processes and drive reliability and continuous improvement.

The Growth Marketing Director leads growth strategies for customer acquisition and expansion, focusing on product-led growth and cross-functional collaboration.

Embed with GTM teams to build internal tools, integrations, and AI agents that ingest and enrich signals, automate workflows across CRM and GTM systems, and move prototypes to production rapidly. Own full lifecycle from scoping to deployment and iteration, focusing on rep productivity and measurable pipeline impact.

As a Staff Product Manager, you will lead product strategy, execute the product development lifecycle, and collaborate across teams to address customer challenges in cloud storage.

Embed with business teams to rapidly prototype, build, and ship AI-powered workflows: prompt layers, automations, lightweight agents, RAG, and API integrations. Translate workflow assessments into deployable solutions, run UAT, document handoffs, and feed learnings back to the AI Program Office.

The Product Manager will lead the strategy and execution for Backblaze's Computer Backup product, overseeing the entire product lifecycle from vision and roadmap to launch and iteration while conducting market research and collaborating with cross-functional teams.

Plan, forecast, and optimize hardware capacity for storage, compute, and network. Build predictive models and automated forecasting pipelines, monitor cluster performance, align cross-functionally with engineering, operations, and finance, and support procurement and deployment decisions to ensure scalable, cost-efficient platform reliability.

Build and maintain open source AI integrations, frameworks, and sample applications that demonstrate Backblaze B2 in AI workflows. Contribute to public repositories, ensure high standards for testing, documentation, and reproducibility, and collaborate with product and QA to reflect real customer AI workflows.

Ensure stability, scalability, and reliability of production services through automation, observability, and incident response. Build tooling and IaC, maintain monitoring/alerting, participate in on-call rotations and post-incident reviews, collaborate on capacity planning and DR, and produce runbooks and documentation to reduce toil and improve system resilience.

Lead the development of post-sales and revenue intelligence, integrating various data sources to support revenue growth and forecasting. Collaborate cross-functionally to generate actionable insights and maintain core SaaS metrics.

Lead B2 object storage product strategy and roadmap; own end-to-end discovery and delivery; gather customer and partner inputs; translate needs into technical requirements; collaborate with Design, Engineering, and GTM to launch features; define KPIs and iterate using data; evangelize Backblaze solutions and monitor market/competitive trends.

Ensure stability, scalability, and reliability of production services. Build automation and observability, support incident response and on-call rotations, maintain CI/CD and IaC, and collaborate across engineering, product, and ops to reduce toil and improve reliability.

Lead company-wide AI enablement from intake to production: triage and prioritize use cases, map workflows, design solutions (buy vs build), run pilots, govern vendor tools, measure outcomes, and report impact to executives.

Lead company-wide AI use case lifecycle from intake to production: assess workflows, scope solutions, run pilots, govern vendor/tool stack, measure business impact, and report outcomes to leadership.

As a Software Engineer, you'll build and maintain Backblaze's billing system and integrate it with various platforms while ensuring reliability and scalability.

The Software Engineer will work on the storage platform for B2 Object Storage and Computer Backup, focusing on improving data durability, throughput, and implementing new features.

Manage day-to-day operational health and commercial relationships for multi-million dollar strategic accounts. Coordinate across Support, Engineering, and Product to resolve issues, drive expansion pipeline, negotiate renewals, and prepare executives for high-stakes meetings. Serve as the technical-facing account owner, translating cloud storage capabilities into customer solutions and building deep relationships across infrastructure, DevOps, FinOps, and procurement stakeholders.

Build and scale Backblaze's partner ecosystem across cloud, OEM, ISV, MSP, CDN, distributor, and marketplace channels. Create partner programs, enablement, compensation, go-to-market motions, and reporting while working cross-functionally to drive partner-sourced revenue and expand relationships with AI infrastructure and cloud partners.

Lead and scale the Enterprise Support function for strategic customers by managing a team of Technical Account Managers, building scalable operating models, KPIs, tooling and automation, driving operational performance, resolving escalations cross-functionally, and codifying repeatable processes to maintain high-quality enterprise support.

The Technical Program Manager will drive program delivery, manage risks, support portfolio management, and ensure cross-functional team alignment for project outcomes.