Jobs at Babel Street

Own end-to-end release management for major product launches: plan and coordinate releases, ensure quality and production readiness, drive go-to-market communications and sales/customer readiness, create adoption analytics and executive reporting, and continuously improve release processes and governance across cross-functional teams.

Supports customers throughout onboarding and the customer lifecycle, providing L1 technical support, configuration, training, issue resolution, and success measurement. Builds relationships with key customers, advocates for customer needs in product planning, collaborates with Sales on expansion opportunities, and improves customer success processes. Works cross-functionally with Product, Marketing, Development, and Customer Success teams while providing global coverage.

Execute end-to-end payroll for US and international employees, prepare semi-monthly and special payrolls, coordinate with third-party providers, prepare payroll journal entries and reconciliations, support payroll tax compliance and reporting, partner with HR, and assist with AP/AR, billing, collections, cash management, and process improvements.

Lead end-to-end UX for complex enterprise/OSINT products: translate user needs into scalable designs, run research and workshops, create flows/wireframes/prototypes, champion accessibility and design-system governance, and partner with PM and Engineering to deliver usable, mission-critical experiences.

Lead Salesforce and GTM systems strategy, architecture, and administration. Own roadmap, integrations (MuleSoft), CPQ/Revenue Cloud, Ironclad, Spiff, data quality, reporting, and change management to scale revenue operations.

The Senior Software Engineer will enhance the analytics platform, focusing on record matching through API design, architecture creation, and collaborating with product management while mentoring junior engineers.

Lead product vision and execution for geolocation and geospatial intelligence products. Own data product lifecycle (ingestion, enrichment, analytics, delivery), develop foot-traffic and movement insights, ensure data quality and privacy compliance, build scalable APIs/data services, and partner with engineering, data science, and GTM teams.

A Software Engineer III at Babel Street will design and maintain data extraction systems, optimize data collection processes, and manage large databases to support identity intelligence and risk operations.

Implement and maintain record-matching and text-analytics components, translate linguistic theory into production features, optimize search internals (Elasticsearch), collaborate in agile sprints, and help design scalable APIs and architectures to improve record-matching quality and reliability.