Jobs at Babel Street

Leads API and Model Context Protocol platform strategy and delivery for an AI-native, agent-driven platform. Designs semantic, agent-ready APIs, context-aware services, discovery patterns, governance standards, and reusable frameworks. Partners with Architecture, AI, Data, Platform, product, engineering teams, and vendors to establish scalable cloud-native systems, mentor engineers, and drive adoption of API and MCP standards.

Manages channel partner onboarding, enablement, relationships, sales reporting, KPIs, and partner portal operations. Identifies growth opportunities, supports partner negotiations, improves sales processes, coordinates with Sales Operations and vendors, and addresses procurement challenges. The role develops scalable channel sales strategies and requires expertise in federal acquisitions, cloud marketplaces, and USG contract vehicles.

Field-based direct sales leader responsible for retaining and expanding Intelligence Community customers, acquiring new accounts, and selling SaaS solutions to U.S. government organizations. Advises C-level executives, manages complex sales cycles, presents solutions and ROI, develops account strategies, researches industry trends, and collaborates with internal teams to achieve quota.

Supports customers throughout onboarding and the customer lifecycle, providing L1 technical support, configuration, training, issue resolution, and success measurement. Builds relationships with key customers, advocates for customer needs in product planning, collaborates with Sales on expansion opportunities, and improves customer success processes. Works cross-functionally with Product, Marketing, Development, and Customer Success teams while providing global coverage.

Lead end-to-end UX for complex enterprise/OSINT products: translate user needs into scalable designs, run research and workshops, create flows/wireframes/prototypes, champion accessibility and design-system governance, and partner with PM and Engineering to deliver usable, mission-critical experiences.