Jobs at Ayvens

Manage and collect overdue balances, support vulnerable customers, resolve invoice queries, minimise credit losses through early arrears management, liaise with internal teams and external partners, and ensure regulatory compliance while meeting daily KPI targets.

Own and execute the CRM product strategy and roadmap, lead cross-functional Agile teams, engage senior stakeholders, ensure single customer view and platform resilience, track KPIs, manage integrations and incident response to maximise CRM value.

Lead investigations into AML, sanctions, fraud, bribery and terrorist financing risks. Remediate control gaps, support SAR submissions, monitor high-risk customers and sanctions matches, deliver training, produce MI and fraud reporting, liaise with external agencies, mentor colleagues, deputise for the Financial Crime Manager, and drive continuous improvement of policies, procedures and systems to ensure compliance with FCA and UK AML regulations.

Analyze competitor pricing and market trends to develop competitive pricing strategies; perform detailed S&LB and specific calculations; identify comparable alternatives to improve efficiency; support conversion to better-performing offers; recommend process improvements; and provide excellent customer service within a multilingual international team.

Manage end-to-end vehicle orders, registrations and deliveries. Complete administrative steps, liaise with customers and internal teams, gather information for contracts and invoicing, improve processes and systems, and support the ODE Manager to drive departmental improvements.

Lead end-to-end project lifecycles in a cross-functional international environment, ensuring on-time, on-budget delivery. Define governance, KPIs, and reporting, manage risks, align business and IT stakeholders, track budgets and performance, and support business case and financial follow-up.

Lead the UK Commercial Division to drive sustainable growth through strategy, team leadership, client acquisition/retention, product and pricing oversight, regulatory compliance, marketing, and performance management. Own commercial governance, insurance distribution oversight, and stakeholder engagement to deliver financial and non-financial targets and strengthen market positioning.

Manage technical accounting and regulatory reporting for Ayvens Insurance and Investments (IFRS 17, Solvency II). Own reporting timelines, audits, budgeting/forecasting, team leadership, process and system improvements, and stakeholder relationships while ensuring compliance with Central Bank of Ireland requirements.

Own relationships with corporate fleet accounts, ensure contractual and commercial compliance, grow fleet penetration and profitability, deliver account management and customer service excellence, implement new accounts, maintain CRM reporting, and build stakeholder relationships.

Support treasury operations by coordinating with banks and auditors, maintaining KYC and treasury documentation, preparing internal/external reports, assisting with board resolutions and loan documentation, ensuring FEMA compliance, and monitoring credit facilities, covenants, and security coverage.

The Head of CRM & Marketing Cloud leads the strategic direction and execution of CRM and marketing cloud initiatives, overseeing integration, software development, team management, and vendor relationships to enhance customer engagement and optimize marketing processes.

The Product Specialist at Ayvens will focus on market analysis, product design, customer research, and developing strategies to innovate products for the car leasing industry, ensuring profitability and customer satisfaction.

The Inplant Sr. will coordinate vehicle operations, maintain inventory records, address client requests, and ensure accurate documentation in an automotive leasing context.

Lead the development and delivery of Ayvens Customer Service Strategy, ensuring operational readiness through impact assessments, stakeholder management, and project coordination.

As a Claims Advisor, you'll analyze damage declarations, manage files end-to-end, and coordinate communications with clients and partners. Strong analytical skills and 2 years of relevant experience required.

Support marketing campaigns by planning, executing digital content, writing copy for social media, and measuring campaign results.

Own and optimise the Ayvens partnership with Hyundai Capital UK, driving volume, revenue and profitability targets. Lead contract lifecycle, stakeholder relationships, SLA reporting, continuous improvement, regulatory compliance (consumer duty), risk controls and operational issue resolution to maximise partnership growth.

Provide administrative and customer-facing support for a high-value client: handle enquiries, maintain client data and systems, manage vehicle-related admin, assist reporting, take meeting minutes, liaise with internal teams, and ensure procedures are followed to support daily operations.

As a Senior Sales Advisor, you will manage day-to-day business, support team tasks, and engage actively with the dealer network throughout the sales process to ensure success.

The role involves drafting, negotiating contracts, implementing a contract management tool, ensuring compliance, and providing legal support across group companies.