Jobs at Axway

Partners with account executives to develop technical sales strategies for enterprise accounts. Leads discovery workshops, solution architecture, demonstrations, proofs of concept, executive presentations, and RFP responses. Advises customers on API management, enterprise integration, cloud architecture, security, AI gateways, and governed AI initiatives. Represents the company at industry events and supports thought leadership. The role is based in Sydney, requires Australian work rights, hybrid onsite attendance, and up to 25% travel across Australia and New Zealand.

Drive B2B enterprise sales across APAC by developing customer relationships, building sales pipelines, managing complex multi-solution sales cycles, presenting software value, meeting quotas, and partnering with Product, Presales, Services, Support, Customer Success, and Marketing teams. The role focuses on selling MFT, API, SaaS, and managed cloud solutions to SMB, mid-market, and enterprise customers across healthcare, supply chain, banking, and public-sector industries.

Own strategic customer relationships across a portfolio, driving adoption, satisfaction, renewals, retention, upsell, and revenue growth. Develop success plans, monitor KPIs, report performance, manage escalations, gather product feedback, document accounts, and improve customer experience processes. Collaborate with product, development, and support teams while engaging senior customer stakeholders. The role requires German proficiency, occasional territory travel, and hybrid work in Rotterdam.

Design and present technical solutions with sales teams, including workshops, product demonstrations, technical education, proofs of concept, and RFI/RFP responses. Support technical escalations and customer questions throughout sales cycles. Advise customers on integration platforms, APIs, microservices, B2B, file transfer governance, cloud and hybrid deployments, security standards, and automation. Build value propositions, lead discussions with technical and executive stakeholders, and develop customer relationships.

Configure, implement, optimize, and support Workday Financial Management solutions. Gather financial business requirements, configure Finance modules, perform functional testing, troubleshoot production issues, develop reports and dashboards, and document processes. The consultant collaborates with finance, business, and technical stakeholders to deliver scalable solutions supporting General Ledger, Accounts Payable, Accounts Receivable, Asset Management, and Banking & Settlement processes.

Provides global technical support to Axway customers and partners, troubleshooting enterprise applications, operating systems, networks, databases, and communication protocols. The role manages customer communications, meets initial-response SLAs, delivers accurate technical guidance, and participates in a 24x7 shift rotation. Strong Linux, networking, database, analytical, communication, and customer-service skills are required.

Negotiates and manages software licenses, services agreements, vendor contracts, NDAs, and data protection agreements. Advises leaders on legal, compliance, privacy, security, licensing, intellectual property, employment, and commercial matters. Manages legal documentation, license compliance, customer audits, contract processes, disputes, and business partnerships with Sales, Finance, and Operations.

Provide advanced technical support for enterprise managed file transfer software, troubleshooting applications, operating systems, databases, networks, certificates, and cloud or container environments. Own customer cases from intake through resolution, lead customer communications, coordinate with sales and R&D, document activities in CRM, support product releases, manage service-level commitments, participate in after-hours on-call rotations, and provide proactive account support.

Lead the global IS support organization across Workday and core enterprise systems. Own L1/L2 support delivery, tiered operating models, SLAs, KPIs, incident and problem management, knowledge management, tooling, automation, vendor coordination, and continuous improvement. Build and develop distributed teams across Europe, the US, and Asia while ensuring multi-time-zone coverage and strong service quality.

Drive new-logo acquisition for Axway’s AI Gateway and Amplify portfolio across large enterprise and regulated-industry accounts. Responsibilities include strategic prospecting, executive engagement, pipeline creation, complex enterprise sales, business-case development, technical validation, negotiation, and contract closure. The role focuses on API security, governance, AI adoption, enterprise integration, and digital transformation, while collaborating with presales, product, marketing, partners, and executives.

Serves as the reception and office administration point of contact, welcoming visitors, managing calls, mail, packages, room bookings, hospitality, supplies, vendors, employee documentation, internal communications, and office services. Coordinates events, celebrations, training logistics, meeting technology, catering, and building or housekeeping requests. Requires strong organization, communication, customer service, multitasking, and prior front-desk experience, with advanced English and Microsoft Office knowledge.

Develop and maintain ELT/ETL pipelines, data models, and Airflow workflows using SQL, Python, dbt, and Snowflake. Integrate enterprise applications including Workday, Salesforce, and ServiceNow through APIs and integration platforms. Troubleshoot implementations, provide Level 2 support, document architecture, and contribute to data governance, security, quality, reporting, and analytics initiatives.

Leads global cloud operations for Axway’s SaaS and managed cloud platforms. Owns SLA performance, incident command, problem management, operational governance, customer escalations, and 24/7 on-call resilience. Builds and develops geographically distributed operations teams, advances observability and AIOps adoption, and drives automation, self-healing infrastructure, and measurable reliability improvements across AWS and Azure environments.

Support and continuously improve the secure software development lifecycle across cloud-native and on-premises products. Responsibilities include threat modeling, security reviews, vulnerability assessments, secure architecture guidance, DevSecOps enablement, secure coding training, security tool management, analysis of testing outputs, remediation guidance, and development of secure frameworks and controls.

Own the strategy, roadmap, and business outcomes for Amplify Fusion, an enterprise integration, API management, and AI orchestration platform. Lead customer discovery, competitive positioning, prioritization, release planning, and go-to-market readiness. Partner with Engineering, UX, Architecture, Sales, Marketing, and Support while managing cross-platform dependencies. Represent the product with strategic customers, analysts, and industry audiences, using quantitative and qualitative data to guide decisions.

Leads global IT helpdesk operations across regions and time zones, ensuring SLA compliance and consistent service delivery. Administers and optimizes ITSM platforms, designs workflows and automation, maintains ITIL practices, analyzes performance metrics, and drives process improvement. Serves as an escalation point for complex issues, mentors regional helpdesk leads, coordinates with technical teams, and reports global service insights to IT leadership and business stakeholders.

Prospect, qualify, develop, and close new business opportunities for complex IT solutions. Manage forecasts, customer data, revenue commitments, sales strategies, executive relationships, and customer satisfaction while collaborating with account executives and strategic partners. The role requires strong hunting skills, CRM experience, and fluent Dutch and English communication in a hybrid Bucharest setting.

Drive enterprise sales of Axway’s integration software, including MFT, API, and managed cloud solutions. Build and expand customer relationships, create sales pipelines, manage lengthy B2B sales cycles, exceed quotas, and lead executive-level product presentations. Partner with Product, Presales, Services, Support, Customer Success, and Marketing teams while selling across healthcare, supply chain, banking, and public-sector accounts.

Own strategic customer relationships across Axway’s managed cloud and SaaS business, driving adoption, retention, expansion, upsells, and cross-sells. Develop customer success plans, monitor revenue and satisfaction KPIs, lead business reviews, document account activity, and collaborate with sales, product, engineering, marketing, and professional services teams. The role requires executive-level communication, strong organization, problem-solving, and experience managing complex technology customers.

Manage end-to-end HR operations, including employee lifecycle administration, Workday transactions, HR data governance, payroll inputs, employee requests, compliance, and occupational health and safety coordination. Support process automation and continuous improvement initiatives while ensuring accurate records, regulatory compliance, and effective collaboration with HR, legal, HRIS, and payroll partners.