Jobs at AXS

Serve as the primary People and Culture partner for Germany, advising leaders on employee lifecycle matters, German labor law, organizational change, culture, integration, talent development, recruitment, compensation, payroll coordination, reporting, and employee relations. Partner with European and global HR leadership, Finance, managers, employees, and works councils to implement aligned people strategies, ensure compliance, support engagement, and strengthen organizational effectiveness.

Leads and grows the engineering organization responsible for B2B event configuration tools. Sets product and technical direction, makes architectural decisions, scales reliable and high-performance platforms, sequences complex initiatives, and partners with product leadership. Owns hiring, talent development, engineering culture, and leadership growth while leveraging AI and modern cloud technologies to deliver software for event clients.

Leads and grows the engineering organization responsible for B2B event configuration tools. Owns technical direction, architecture, platform scalability, reliability, and delivery while partnering with product leadership. Manages hiring, develops engineers and emerging leaders, sequences major initiatives, and drives high-quality results across a fast-growing platform. The role also involves hands-on technical leadership and using AI tools to improve team effectiveness.

Leads AXS Japan’s finance function and Tokyo-based team, overseeing accounting, budgeting, forecasting, reporting, treasury, cash flow, settlements, payroll, tax, audits, compliance, and financial controls. Partners with senior management and global finance teams on strategy, expansion, risk management, and operational improvements while managing Japanese statutory requirements and multinational financial activities.

Creates client-facing product education, workflow documentation, playbooks, and knowledge-base resources for complex AXS products. Improves content quality, taxonomy, metadata, searchability, and lifecycle management; delivers advanced training, workshops, and product education. Supports product launches, releases, GTM initiatives, and adoption communications while using engagement, support, search, and adoption data to improve resources. Collaborates cross-functionally with Product, Operations, Client Services, Account Management, Training, and Documentation teams.

Supports the creative department by organizing design assets, creating digital social media and web graphics, mocking up templates, preparing print and branding collateral, and developing email templates. The role also assists web designers with client website projects and may independently manage client design work. Candidates should have graphic design experience, Figma and Adobe Creative Suite proficiency, and strong typography, branding, layout, organization, and multitasking skills.

Manage the Discovery and Search fan experience product lifecycle, supporting agile squad execution, sprint ceremonies, backlog prioritization, ticket writing, requirements gathering, and cross-functional delivery. The role coordinates with engineering, QA, design, analytics, and business stakeholders; tracks product KPIs; improves team processes; and applies test-and-learn methods to evolve scalable product capabilities.

Manages the Discovery and Search fan-experience product lifecycle, supporting agile squad execution, sprint ceremonies, Jira backlog prioritization, requirements gathering, and cross-functional delivery. The role develops functional specifications, tracks product KPIs, removes blockers, improves team processes, and applies test-and-learn methods to evolve product capabilities. Collaboration spans engineering, QA, design, analytics, client success, and executive stakeholders.

Leads product strategy and roadmap execution for ticket selection and checkout across web and mobile platforms. Oversees conversion optimization, personalization, performance, user engagement, research, KPIs, regulatory compliance, and stakeholder alignment. Manages and mentors product managers while partnering with engineering, design, marketing, account management, and other teams to launch consumer-facing features and improve fan experiences.

The Senior Financial Analyst supports budgeting, forecasting, financial modeling, P&L analysis, monthly close, variance reporting, and management reviews. The role analyzes financial trends and KPIs, provides recommendations to business leaders, supports long-term planning, collaborates with Accounting, and addresses transactional and budget questions. Responsibilities also include preparing financial presentations and ensuring compliance with invoice and expense approval policies.

Lead technical client onboarding and event implementations from requirements gathering through launch. Configure platform settings, ticketing, access rules, devices, permissions, and integrations; create testing plans; troubleshoot cross-platform issues; train client teams; and confirm operational readiness. Coordinate clients, internal teams, and third-party providers while documenting workflows, risks, dependencies, and best practices. Improve implementation scalability through standardized processes, guides, templates, checklists, and reusable training materials.

Develop and maintain full-stack features for an event technology platform supporting RFID/NFC transactions, mobile applications, and high-performance backend systems. Collaborate with leadership, project managers, and clients; participate in design and code reviews; research technologies; monitor infrastructure and logs; optimize resource usage; and document implementations. The role involves web and mobile development, REST interfaces, Java or similar backend systems, SQL, deployment tooling, and cloud services.

Leads the vision, roadmap, and delivery of AXS’s Commerce Platform, including configurable services for inventory, pricing, taxation, revenue allocation, settlement, and consumer price presentation. Partners with Engineering, Architecture, Finance, Operations, Compliance, and executives to modernize legacy systems, establish governance, support global regulatory requirements, improve financial accuracy, reduce operational complexity, and drive platform adoption and migration.

Lead the vision, strategy, roadmap, and delivery of AXS’s configurable Commerce Platform. Define reusable capabilities for SKU management, pricing, taxation, revenue attribution, settlement, governance, and consumer price presentation. Partner with Engineering, Architecture, Finance, Operations, Compliance, and executives to modernize legacy systems, support global regulatory requirements, improve financial accuracy, reduce manual configuration, and drive platform adoption and operational scalability.

Supports Contact Center and corporate leaders as a strategic HR partner. Responsibilities include employee relations, investigations, recruiting, onboarding, compensation, payroll and HRIS data management, benefits, compliance, engagement, workforce analytics, and HR process implementation. The role advises leaders, maintains employee records, analyzes workforce trends, coordinates payroll and HR programs, and travels periodically between Frisco and Scottsdale offices.

Owns B2C and B2B marketing in Japan across email, social media, SEO, paid advertising, website content, and brand communications. The role analyzes performance data and KPIs, builds Looker reports, optimizes campaigns to increase engagement and ticket sales, supports sales and business development, coordinates external agencies, and collaborates with local and global teams. It also includes Japanese-English translation and improving marketing tools, reporting, and operational processes.

Design, build, and optimize scalable front-end features for global ticketing platforms. Provide technical leadership, write RFCs, mentor developers, perform code reviews, ensure performance and security, support releases and incidents, and collaborate cross-functionally to deliver high-performance B2B and customer-facing applications.

Design, build, and optimize front-end features for global ticketing platforms. Provide technical guidance, write RFCs, support releases and incidents, mentor developers, perform code reviews, and integrate third-party systems while focusing on performance and scalability.

The Senior Web Analytics Developer will manage web data collection, ensure data quality, and provide insights for decision-making, collaborating with multiple teams to improve user experience and conversion performance.

The Senior Web Analytics Developer will instrument web data collection, ensure data quality, and analyze insights to enhance customer experience and optimize conversion performance, collaborating with various internal teams.