Jobs at AXS

Leads AXS's global data organization and enterprise data, analytics, and AI strategy. Oversees data platforms, pipelines, machine learning, MLOps, business intelligence, governance, privacy, and reporting supporting personalization, pricing, fraud prevention, forecasting, and executive decision-making. Builds and scales global teams, manages roadmaps, budgets, vendors, and operational excellence, and partners with executive, product, finance, marketing, and engineering leaders to deliver measurable business impact.

Leads AXS’s sports-industry business development efforts by identifying, developing, negotiating, and closing partnerships with teams, leagues, venues, and rights holders. Manages the full sales lifecycle, including prospecting, solution design, financial modeling, contracting, and implementation transition. Builds executive relationships, oversees CRM processes, develops sales tools and messaging, represents AXS at industry events, and collaborates with Product, Technology, Finance, Legal, Marketing, and Operations to drive revenue growth.

The Financial Settlements Specialist manages event financial settlements through the AXS ticketing platform. Responsibilities include running revenue and liability reports, reconciling financial data, calculating settlement amounts and fees, auditing client fee structures, supporting invoices and payments, responding to client and venue inquiries, and preparing journal entries with the accounting team.

Designs, develops, and supports scalable relational and NoSQL databases. Responsibilities include database performance optimization, CI/CD integration, infrastructure as code, monitoring, security, backup and disaster recovery, troubleshooting, and root cause analysis. The role collaborates with developers, DevOps engineers, and platform teams in a cloud-focused environment, primarily using AWS and technologies such as PostgreSQL, Oracle, SQL Server, Aurora, MongoDB, Terraform, CloudFormation, and Kafka.

Serve as the primary People and Culture partner for Germany, advising leaders on employee lifecycle matters, German labor law, organizational change, culture, integration, talent development, recruitment, compensation, payroll coordination, reporting, and employee relations. Partner with European and global HR leadership, Finance, managers, employees, and works councils to implement aligned people strategies, ensure compliance, support engagement, and strengthen organizational effectiveness.

Leads and grows the engineering organization responsible for B2B event configuration tools. Sets product and technical direction, makes architectural decisions, scales reliable and high-performance platforms, sequences complex initiatives, and partners with product leadership. Owns hiring, talent development, engineering culture, and leadership growth while leveraging AI and modern cloud technologies to deliver software for event clients.

Leads and grows the engineering organization responsible for B2B event configuration tools. Owns technical direction, architecture, platform scalability, reliability, and delivery while partnering with product leadership. Manages hiring, develops engineers and emerging leaders, sequences major initiatives, and drives high-quality results across a fast-growing platform. The role also involves hands-on technical leadership and using AI tools to improve team effectiveness.

Leads AXS Japan’s finance function and Tokyo-based team, overseeing accounting, budgeting, forecasting, reporting, treasury, cash flow, settlements, payroll, tax, audits, compliance, and financial controls. Partners with senior management and global finance teams on strategy, expansion, risk management, and operational improvements while managing Japanese statutory requirements and multinational financial activities.

Creates client-facing product education, workflow documentation, playbooks, and knowledge-base resources for complex AXS products. Improves content quality, taxonomy, metadata, searchability, and lifecycle management; delivers advanced training, workshops, and product education. Supports product launches, releases, GTM initiatives, and adoption communications while using engagement, support, search, and adoption data to improve resources. Collaborates cross-functionally with Product, Operations, Client Services, Account Management, Training, and Documentation teams.

Supports the creative department by organizing design assets, creating digital social media and web graphics, mocking up templates, preparing print and branding collateral, and developing email templates. The role also assists web designers with client website projects and may independently manage client design work. Candidates should have graphic design experience, Figma and Adobe Creative Suite proficiency, and strong typography, branding, layout, organization, and multitasking skills.

Develop and maintain full-stack features for an event technology platform supporting RFID/NFC transactions, mobile applications, and high-performance backend systems. Collaborate with leadership, project managers, and clients; participate in design and code reviews; research technologies; monitor infrastructure and logs; optimize resource usage; and document implementations. The role involves web and mobile development, REST interfaces, Java or similar backend systems, SQL, deployment tooling, and cloud services.

Supports Contact Center and corporate leaders as a strategic HR partner. Responsibilities include employee relations, investigations, recruiting, onboarding, compensation, payroll and HRIS data management, benefits, compliance, engagement, workforce analytics, and HR process implementation. The role advises leaders, maintains employee records, analyzes workforce trends, coordinates payroll and HR programs, and travels periodically between Frisco and Scottsdale offices.

Owns B2C and B2B marketing in Japan across email, social media, SEO, paid advertising, website content, and brand communications. The role analyzes performance data and KPIs, builds Looker reports, optimizes campaigns to increase engagement and ticket sales, supports sales and business development, coordinates external agencies, and collaborates with local and global teams. It also includes Japanese-English translation and improving marketing tools, reporting, and operational processes.

Design, build, and optimize scalable front-end features for global ticketing platforms. Provide technical leadership, write RFCs, mentor developers, perform code reviews, ensure performance and security, support releases and incidents, and collaborate cross-functionally to deliver high-performance B2B and customer-facing applications.

Design, build, and optimize front-end features for global ticketing platforms. Provide technical guidance, write RFCs, support releases and incidents, mentor developers, perform code reviews, and integrate third-party systems while focusing on performance and scalability.

The Senior Web Analytics Developer will manage web data collection, ensure data quality, and provide insights for decision-making, collaborating with multiple teams to improve user experience and conversion performance.

The Senior Web Analytics Developer will instrument web data collection, ensure data quality, and analyze insights to enhance customer experience and optimize conversion performance, collaborating with various internal teams.

The Site Reliability Engineer II designs and maintains scalable systems, focusing on automation, monitoring, incident response, and collaboration with developers to enhance operational practices and efficiency.

The Database Engineer II will design, implement, and maintain databases, optimize performance, ensure security, and collaborate with cross-functional teams to improve AXS products.

Lead global data engineering strategy, architecture, and operations for data platforms and pipelines. Own roadmap, build scalable batch and real-time pipelines, ensure data quality, governance, security, and compliance. Grow a distributed team, partner with cross-functional leaders, manage budgets, and drive reliability and cost-effective platform performance at high transaction volume.