Jobs at Axon

Drive sales of Axon Air products, including drones, counter-drone solutions, and Drone as First Responder technology, to law enforcement agencies across a multistate territory. Develop account strategies, generate leads, manage partner and customer relationships, conduct consultative sales, forecast opportunities, track activity in Salesforce, and collaborate with cross-functional teams. The role requires deep product knowledge, strategic selling, and at least 60% travel.

Own product success for Axon’s Vehicle Intelligence portfolio across all customers. Build adoption strategies, enable Customer Success Managers and Sales Representatives, lead webinars and user groups, manage complex escalations, translate customer feedback into product requirements, and coordinate statewide partnerships and API compliance. The role requires cross-functional collaboration with Product, Sales, Marketing, Support, technical, and legal teams, plus 30–40% travel.

Own product success for Axon’s Vehicle Intelligence portfolio by driving customer adoption, enabling CSMs and sales representatives, leading webinars and user groups, managing complex escalations, translating customer feedback into product requirements, and coordinating statewide partnerships and API compliance. The role partners cross-functionally with Product, Sales, Marketing, Support, Legal, and technical teams across the customer base.

Own product success for Axon’s Vehicle Intelligence portfolio across customers. Drive adoption through structured engagement programs, webinars, user groups, enablement, and advanced usage support. Manage complex escalations, translate customer feedback into product requirements, and coordinate with Product, Sales, Marketing, Support, legal, and technical teams. Support statewide partnerships and API compliance while helping CSMs and sales representatives effectively position and support Vehicle Intelligence products.

Own Vehicle Intelligence product success across Axon’s customer base. Build adoption strategies, enable CSMs and sales representatives, lead webinars and user groups, manage complex escalations, translate customer feedback into product requirements, and coordinate statewide partnerships and API compliance. The role partners cross-functionally with Product, Sales, Marketing, Support, technical, and legal teams to drive customer value and product adoption.

Own product-focused customer success for Axon’s Vehicle Intelligence portfolio. Develop adoption strategies, enable CSMs and sales representatives, lead webinars and user groups, manage complex escalations, translate customer feedback into product requirements, and coordinate statewide partnerships and API compliance. Partner cross-functionally with Product, Sales, Marketing, Support, technical, and legal teams to improve customer adoption, satisfaction, and product value.

Own and administer Axon’s Google Workspace environment, including governance, security, migrations, Vault, DLP, and audit monitoring. Lead integrations, M&A initiatives, automation, and cross-functional platform projects involving Okta, Slack, ServiceNow, endpoints, and SaaS tools. Provide escalated technical support, maintain platform reliability, document operational procedures, and build API- and workflow-based automation using scripting and low-code platforms.

Lead design and implementation of a Kubernetes-based self-service platform, driving infrastructure-as-code, GitOps practices, datastore provisioning, observability, and architectural standards. Partner with application teams to resolve performance bottlenecks and build scalable, automated platform solutions for large-scale distributed systems.

Build and maintain the Zero Touch Platform: develop Temporal workflows and Go services to automate cloud operations, own production systems (SLOs, on-call, incidents), debug cloud-native distributed systems, create CI/CD and IaC automation, and produce documentation to enable self-service across engineering teams.

Own and administer Axon’s global Google Workspace environment, including governance, security, identity, compliance, integrations, and migrations. Lead technical initiatives, escalated platform support, automation, and workflow improvements using APIs, Okta Workflows, ServiceNow, Slack, scripting, and low-code tools. Manage platform reliability, endpoint and SaaS systems, documentation, and operational runbooks while partnering with IT, Security, Legal, People Operations, and business stakeholders.

Lead architecture and build a Kubernetes-based, GitOps-driven platform and self-service datastore offerings. Drive IaC, observability, and platform automation; partner with application teams to diagnose and optimize datastore and messaging performance at scale.

Develop Temporal workflows and Go services to automate cloud operations, build reliable SRE platforms, participate in on-call/incident response, debug distributed systems, and enable self-service through documentation and CI/CD automation.

Serves as the primary finance partner to global Operations, providing financial insight, inventory analysis, tariff and cost modeling, cash flow forecasts, budgeting, variance reporting, and working capital analysis. Partners with supply chain, procurement, and manufacturing leaders to improve forecasting and reporting processes, identify cost risks, and present actionable recommendations to senior leadership.

Partner with public safety agencies to understand operational needs, document business processes and requirements, configure SaaS solutions, and deliver successful implementations. Responsibilities include designing workflows, evaluating solution feasibility, translating requirements into technical configurations, administering user acceptance testing, providing training, troubleshooting, and collaborating with technical, product, architecture, and project teams.

Own product design for Axon Records, leading initiatives from research and discovery through prototyping, testing, and implementation. Partner with product managers, engineers, and designers to shape strategy, simplify complex enterprise workflows, and create multimodal mobile and desktop experiences. Conduct user research, communicate design decisions, and thoughtfully integrate transparent, trustworthy AI capabilities into products used by law enforcement.

Develop and manage mechanical supplier sourcing strategies for new and existing products. Collaborate with engineering, quality, category management, legal, and suppliers on NPI, DFM, supplier selection, negotiations, cost reduction, risk mitigation, capacity, quality, and supply continuity. Lead cross-functional initiatives, qualify alternate sources, manage supplier performance, negotiate contracts and pricing, and maintain the approved manufacturers list.

Provides legal counsel to LATAM sales teams on complex SaaS, hardware, and services transactions. Drafts and negotiates commercial and framework agreements, advises on risk, supervises contracts managers, and develops contract templates, playbooks, policies, and lifecycle processes. Supports CLM implementation, regulatory compliance, and procurement matters, particularly in Brazil. Collaborates across sales, engineering, product, IT, and supply chain while mentoring legal team members. Travel may reach 15%.

Leads electronics sourcing throughout new product introduction and product development, including supplier selection, RFX processes, cost modeling, negotiations, approved manufacturer list management, material spend reporting, risk mitigation, and cost reduction. Partners with engineering, product, category management, legal, and suppliers to ensure supply continuity, quality, capacity, pricing, and timely component availability.

Own electronic component strategy across the product lifecycle, including component selection, supplier strategy, NPI sourcing, cost reduction, supply continuity, and obsolescence management. Partner with engineering, sourcing, quality, operations, and contract manufacturers to manage BOMs, PCNs, EOL processes, documentation, compliance, and reliability improvements. The role also develops component standards, evaluates risks, supports new designs, and maintains component databases and technical records.

Own the full sales cycle for Axon’s drone and counter-drone solutions across a multistate territory. Responsibilities include prospecting police and sheriff’s departments, building pipeline, conducting demos, managing RFP and procurement processes, coordinating the Skydio partnership, closing contracts, and forecasting in Salesforce. The role requires quota-carrying technology sales experience, net-new account development, government or public-sector selling experience, and 75% travel with overnight stays.