Teams at Axios International

Provides first-line customer and service desk support for Axios+ users, managing inquiries, categorizing and resolving incidents, coordinating escalations, and maintaining service levels. The role also cleans and validates data, prepares reports, supports user demonstrations and training, contributes to functional specifications, and identifies platform improvements. It requires collaboration with business, project management, and regional teams, plus pharmacovigilance training and adverse-event reporting responsibilities.

Leads multi-country patient assistance and patient support operations across Southeast Asia. The role manages regional teams and managers, pharmaceutical client relationships, programme performance, budgets, risks, quality, compliance, and operational improvement. It requires strong healthcare or pharmaceutical experience, senior stakeholder management, market access knowledge, and regular travel across Malaysia, Thailand, the Philippines, and potentially other markets.

Provides community pharmaceutical care, including reviewing prescriptions, preparing and dispensing medications, counseling patients, monitoring therapies, supervising pharmacy staff, maintaining controlled-substance records, managing inventory, ensuring regulatory compliance, and preparing patient, logistics, and quality-assurance reports. Requires collaboration with pharmacy and patient-support teams, adherence to UAE DHA and MOH regulations, and administrative support for pharmacy operations.