Teams at Axios International

Provides first-line customer and service desk support for Axios+ users, managing inquiries, categorizing and resolving incidents, coordinating escalations, and maintaining service levels. The role also cleans and validates data, prepares reports, supports user demonstrations and training, contributes to functional specifications, and identifies platform improvements. It requires collaboration with business, project management, and regional teams, plus pharmacovigilance training and adverse-event reporting responsibilities.

Provides community pharmaceutical care, including reviewing prescriptions, preparing and dispensing medications, counseling patients, monitoring therapies, supervising pharmacy staff, maintaining controlled-substance records, managing inventory, ensuring regulatory compliance, and preparing patient, logistics, and quality-assurance reports. Requires collaboration with pharmacy and patient-support teams, adherence to UAE DHA and MOH regulations, and administrative support for pharmacy operations.

Coordinate and manage patient support programs: enroll eligible patients, maintain accurate electronic records, support medication delivery, liaise with stakeholders, accompany field visits, prepare program reports, complete required trainings (including pharmacovigilance), report adverse events, and perform administrative and governance tasks to ensure program compliance and patient access.