Jobs at Away

Manage end-to-end inventory allocation across 16 retail stores and e-commerce, including initial allocations, replenishment, seasonal floorsets, inventory health, and Open-to-Buy reporting. Analyze store performance, assortment needs, sales and receipt variances, and inventory risks. Partner with Merchandising, Planning, Finance, Engineering, Data, Operations, Store teams, and 3PL partners to improve allocation workflows, delivery schedules, stock buffers, and inventory flow.

Lead and support retail associates while delivering exceptional customer experiences, meeting sales and KPI goals, and maintaining strong store operations. Responsibilities include coaching team members, onboarding new hires, providing feedback, supporting marketing events, and partnering with store management. The role requires open availability, regular weekend and closing shifts, and the ability to perform physical store duties including standing, bending, lifting, pushing, and carrying up to 25 pounds.

Leads retail associates, delivers exceptional customer experiences, supports store operations, meets sales and KPI goals, assists with onboarding and training, coaches team members, and partners with management on store marketing events. Requires open availability, including weekends and closing shifts, plus the ability to stand for extended periods and lift up to 25 pounds.

Lead VoC to aggregate feedback, diagnose drivers of satisfaction, map and optimize the customer journey, and design data-driven retention programs (NPS, CSAT, LTV). Build and manage a team, partner cross-functionally with retail, engineering, brand, and learning, and scale personalization and Surprise & Delight initiatives to boost loyalty.

As a Keyholder, you will lead the retail team, provide exceptional customer service, support team development, and ensure operational success.

The Associate Design Director, Luggage will lead luggage design innovation, execute design strategies, mentor a team, and collaborate cross-functionally to enhance product performance and sustainability.

Provide exceptional customer service, drive sales and meet KPIs, support store operations, lead and coach retail associates, assist onboarding and training, and help run in-store events and programs while maintaining required scheduling and physical duties.

Provide exceptional customer service, drive sales and KPIs, support store operations, lead and coach retail associates, assist onboarding and events, and follow company scheduling and physical requirements.

The Quality Supervisor manages QA/QC processes, inspects materials and finished goods, oversees quality reporting, and collaborates with suppliers to ensure product quality.

Provide exceptional customer service, drive sales and meet KPIs, support store operations, lead and coach retail associates, assist with onboarding and training, partner on store events and ensure adherence to scheduling and operational standards.