Jobs at Away

Provide exceptional customer service, drive sales and meet KPIs, support store operations, lead and coach retail associates, assist with onboarding and training, partner on store events and ensure adherence to scheduling and operational standards.

As a Keyholder, you will lead the retail team, provide exceptional customer service, support team development, and ensure operational success.

The Associate Design Director, Luggage will lead luggage design innovation, execute design strategies, mentor a team, and collaborate cross-functionally to enhance product performance and sustainability.

The Director of Quality Assurance will lead the Quality team, optimize supply chains, advocate for quality standards, and innovate manufacturing processes while driving cost optimization and improving customer experience.

Design responsive e-commerce experiences from discovery to post-purchase. Create user flows, wireframes, prototypes, and final specs; run A/B tests; partner with product, engineering, and analytics; maintain design system and iterate using user research and data; leverage AI and LLM tools to accelerate design workflows.

The Quality Supervisor manages QA/QC processes, inspects materials and finished goods, oversees quality reporting, and collaborates with suppliers to ensure product quality.