Jobs at AutoTrader.ca

Own end-to-end product design for automotive websites and e-commerce experiences. Design vehicle shopping, payment, financing, trade-in, and deposit journeys; simplify complex transactional flows; conduct research, usability testing, analytics, and experimentation; contribute to a shared design system; and collaborate with Product, Engineering, and Delivery to improve consumer conversion and dealership outcomes.

Troubleshoot and resolve escalated database and user-interface issues, identify root causes, recommend improvements, create bug-fix and enhancement tickets, support QA, manage third-party escalations, and complete special projects. The role requires SQL and database expertise, Microsoft Azure experience, server-management knowledge, and 2–5+ years of support experience.

Plans and manages CRM customer onboarding projects from kickoff through post-implementation support. Coordinates cross-functional teams, timelines, training, data activation, risk mitigation, quality assurance, database analysis, imports, and software or media integrations. Provides customer and internal-team support after delivery and verifies account performance one month after implementation.

Manages existing automotive dealer accounts through outbound inside sales, account development, customer service, advertising solution sales, negotiations, and post-sale support. Achieves revenue and sales targets, identifies customer needs, promotes digital media products, resolves issues, maintains account records, prepares KPI reports, and coordinates internal resources. Requires bilingual French and English communication, strong organization, problem-solving, product knowledge, and persuasive presentation skills.

Own analytical data models and KPI standards for fintech products supporting fraud prevention, transaction flows, customer journeys, and product decisions. Partner with product, engineering, and business teams to deliver reliable insights across financial workflows. Mentor junior analysts, promote data literacy, improve analytical practices, and ensure data quality and consistency in a regulated fintech environment.

Acquire new dealership clients, manage customer relationships, coordinate sales submissions, prepare sales materials, follow up on sales progress, and maintain CRM data. The role requires strong interpersonal, listening, and initiative skills, with a customer-focused, results-oriented approach. A university degree or previous sales experience is required. French-English bilingualism and CRM experience are preferred.

Lead product strategy and outcomes for a significant fintech product area, manage and develop Product Managers, identify growth opportunities, and guide data-informed decisions. Partner with Engineering, Design, Data, Commercial teams, executives, and financial institution customers. Drive cross-functional execution, clarify ambiguous problems, improve product practices, and explore AI and emerging technologies.

Lead and develop a bilingual inside sales team to achieve revenue, customer acquisition, profitability, service, and quality targets. Responsibilities include coaching representatives, managing sales workflows and KPIs, analyzing trends, improving processes, supporting advertising programs, maximizing upselling, resolving customer escalations, and coordinating sales tools and reporting. The role requires hands-on team leadership, strategic execution, cross-functional relationship building, and periodic travel.

Own the vision, strategy, roadmap, execution, and long-term performance of a fintech product supporting automotive lending, dealer workflows, and lender experiences. Lead discovery, customer research, experimentation, requirements definition, prioritization, and cross-functional delivery with engineering, design, data, commercial, and operational teams. Use metrics and AI tools to guide decisions, communicate product direction, and deliver measurable customer and business outcomes across complex platforms.

Drives new customer acquisition and revenue growth for vAuto solutions among automotive dealerships. Responsibilities include prospecting, territory planning, discovery, product demonstrations, proposal development, negotiation, closing, pipeline and CRM management, forecasting, and relationship building with dealership decision-makers. The role requires consultative B2B sales expertise, strong business acumen, and the ability to meet sales targets while collaborating with internal teams on contracting and onboarding.

Act as a strategic partner to a portfolio of automotive dealerships: analyze KPIs, recommend process improvements, drive CRM/Matador adoption, coach teams, run business reviews, manage renewals, and collaborate with Sales/Support/Product to improve client performance and retention.

Oversee digital Storefront campaigns from kickoff through launch, coordinating internal teams, vendors, clients, content deliverables, schedules, dependencies, approvals, QA, tracking, and go-live readiness. Serve as the primary client contact, manage multi-workstream execution, resolve roadblocks, and ensure campaigns launch accurately, on time, and within scope.

Own complex analytics engineering workstreams, design scalable analytical models and semantic layers, establish modeling and quality standards, improve AWS workload performance and reliability, and support AI-driven analytics capabilities. Partner with platform, product analytics, engineering, and governance teams; guide migrations and technical debt reduction; ensure privacy, security, and business fit; and mentor analytics engineers and analysts.

As an Account Executive, you will acquire new clients, maintain customer relationships, manage the CRM database, and provide excellent customer service in the automotive technology sector.

Lead and implement platform architecture across Consumer Conversion, write and review production code, debug cross-system issues, drive release readiness and operational excellence, establish engineering standards and SLOs, coach engineers, and connect technical decisions to business outcomes.

As a Senior Platform Engineer, you will enhance the developer experience by building AI platforms, managing infrastructure, and collaborating across teams to improve software delivery.

Lead commercial strategy for Marketplace and Software businesses: build business cases, prioritize growth opportunities, optimize pricing/packaging and monetization, partner cross-functionally, and translate data-driven insights into executive recommendations that drive sustainable revenue growth.

Lead design and implementation of scalable backend services and frontend features across a polyglot stack. Drive architecture, API design, testing, CI/CD, observability, and operational excellence. Use AI tools extensively to generate, test, debug, and document code. Mentor engineers, conduct reviews, participate in on-call rotations, and collaborate cross-functionally to deliver reliable, high-performance dealer-facing SaaS solutions on AWS.

The Software Engineer will maintain the operational health of CMS services, support production systems, and contribute to incident response and reliability improvements. Responsibilities include monitoring, troubleshooting, updating documentation, and engaging in continuous improvement initiatives within a collaborative team environment.

The Senior Software Engineer will design and implement scalable systems using .NET and Angular, lead modernization initiatives, and ensure the reliability of production systems while collaborating with engineering teams.