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Financial Services
Provides inbound and outbound customer support for automotive finance inquiries, applications, refinances, and vehicle purchases. Answers calls, documents customer and account activity, completes applications by phone or digital communication, routes escalations to appropriate departments, and addresses compliance-related concerns. The role requires meeting service metrics while using multiple systems, email, phone, and text. This is a fully remote position requiring a personal Windows-capable computer, reliable wired internet, and customer service or related experience.



