Jobs at Auto Trader

Lead and shape Data Science direction across cross-functional squads: identify opportunities, prioritise and orchestrate ML projects, productionise models, mentor analysts/scientists, collaborate with engineers and stakeholders to deliver ML-centric data products.

As a Data Analyst, you will support metrics establishment, implement data products, analyze A/B tests, and drive product improvements through recommendations.

As a Senior Data Analyst, you will analyze consumer journeys, establish product metrics, lead data product design, improve tracking, and influence decisions with data-driven insights while mentoring other analysts.

Handle inbound calls, emails and live chat to help customers lease, buy or sell vehicles. Manage ~50 interactions/day, multitask up to three live chats, resolve issues, troubleshoot adverts, escalate complex cases, and maintain high customer satisfaction.

Analyze and maintain enterprise BI data models and Looker reporting suite; develop and maintain data transformation pipelines and dashboards; provide first-line Looker support, data analysis, and training to Finance stakeholders to enable data-driven decisions.

Lead end-to-end UK payroll for 1,200+ colleagues across four entities, manage the HiBob relationship, maintain payroll controls and compliance, coach a Payroll Specialist, handle complex queries, collaborate with Finance and People & Culture, and drive continuous improvement and automation.

Engage B2C customers to qualify leasing needs, advise on leasing options, handle objections, achieve KPIs, and deliver exceptional customer service within a collaborative leasing team. Work primarily from the Hemel Hempstead office on a rota including weekends and evening shifts.

The Principal Mobile Apps Platform Engineer will enhance the Autotrader app, focusing on backend Kotlin services, mentoring engineers, and driving system design.

The Reward Partner will shape and deliver reward programs, advise on pay and grading, lead reward cycles, and support governance activities while influencing senior leaders and improving team capability.