Teams at Australian Motoring Services Pty Ltd

Lead architecture and technical direction for Chargefox’s EV charging platform. Design and operate scalable distributed systems using Ruby/Rails and AWS, lead complex technical initiatives, improve reliability and maintainability, and champion observability and security. Mentor engineers, raise technical capability, and collaborate with engineering and product leaders to solve complex platform challenges.

Manage a high volume of customer support tickets from enquiry through resolution. Investigate technical issues, handle complaints, disputes and refunds, manage escalations, meet SLAs, collaborate with internal teams, and identify process and customer experience improvements. The role requires clear written communication, problem-solving, strong organisation, and confidence working across multiple systems in a fast-paced technology environment.

Provides part-time administrative support across customer and supplier administration, reporting, data entry, purchase orders, invoicing, stock administration, ERP transactions, and office coordination. The role requires strong organisation, attention to detail, communication skills, prioritisation, and proficiency with Microsoft 365. Experience with Dynamics 365, logistics, inventory, finance, purchasing, or supplier administration is advantageous.