Teams at Austin Retina Associates

Provide front-desk patient care at busy ophthalmology clinics: greet and check in patients, capture insurance and scan documents, collect co-pays, communicate with clinical and billing teams, perform data entry across practice systems, and travel to satellite clinics as required.

Provide patient-facing insurance and accounts receivable support: data entry, inbound/outbound calls to collect insurance, enroll patients in assistance programs, post payments, estimate medication costs, recover unpaid claims, monitor faxes, and update patient charts.

Coordinate and manage ophthalmology clinical trials including patient screening, consent, study visits, diagnostic imaging, data entry in EDC systems, regulatory documentation, sponsor/CRO communications, and monitoring support while maintaining GCP and protocol compliance.